• Report: #495982

Complaint Review: Sears Card, Citibank, Resurgence Capital, Allied Interstate

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  • Submitted: Wed, September 16, 2009
  • Updated: Wed, September 16, 2009

  • Reported By: Disappointed in PA — Glenolden Pennsylvania USA
Sears Card, Citibank, Resurgence Capital, Allied Interstate
www.searscard.com Internet United States of America

Sears Card, Citibank, Resurgence Capital, Allied Interstate Sears Card, Citibank Astronomical Interest Rate 29.99% or close a 10 year account Internet

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I have been a Sears Credit customer for over 10 years. This past June I made a purchase on my account, which had previously maintained a zero balance. If I use the card, i make the payment in full the next billing cycle. So it came to my surprise when I opened my statement and see a notice that my account is past due.


I immediately contacted the customer service to inquire about this late fee. Apparently, at the same time I made a promotional purchase, I made a $63 purchase outside the promotional offer. It completely slipped my mind. I made arrangements to pay for the $63.00 charge and they waived the late fee as a one time courtesy.


At the end of the call I asked about having that interest rate lowered, so i had to be transferred. This is where the RIPOFF comes in. I was told that the 11 day late payment triggered the increase in interest and I have two options. Accept the 29.99% interest rate for the next 12 months or Opt out which means "close the account".


So let's get this straight. I have an account in good standing for over 10 years. A human error was made and resulted in an account that is past due by 11 DAYS and I have to either surrender the account or accept the penalty of 29.99% interest.


Beware of Sears Credit Cards.


 


 


This report was posted on Ripoff Report on 09/16/2009 04:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Card-Citibank-Resurgence-Capital-Allied-Interstate/internet/Sears-Card-Citibank-Resurgence-Capital-Allied-Interstate-Sears-Card-Citibank-Astronomi-495982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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