- Report: #837525
Report - Rebuttal - Arbitrate
Complaint Review: Sears Citibank Credit Card
Sears Citibank Credit CardInternet United States of America
Sears Citibank Credit Card Unfair Credit Reporting Internet, Internet
*UPDATE EX-employee responds: Please contact Citicorp Credit Services
*Consumer Comment: Not to make excuses?
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I immediatedly called their credit dept. and took care of this, Only to find out that they reported me 30 days late a few days before I received my statement. I was also told that I was receiving courtesy calls (which is completely done by a computer ) however the computer was calling a disconnected number (I changed my number two months ago) forgot to call Sears about my new number (not to make excuses but I am a working mother with 3 children, and Sears wasn't on my todo list).
I never received A Letter from Citibank informing me that I would be reported to the Credit Bureau. I was told the reason was I was making weekly payments to my acct, if that makes sense. I feel that I was treated unfairly in this matter, Citibank will not take the 30 days late off my credit report- I am at the mercy of disputing this with the Credit Bureau and Citibank. I did call Sears Executive Office only to be told that there is nothing they can do being that they sold their credit card to Citibank. Dosn't matter to Sears that they will be losing a loyal customer since 1996. I will have this lateness on my report for 7 Years. I am very frusterated about this because - like I said in the beginning - I make weekly payments to my credit card acct to avoid something like this - I am tired of this BIG Banks dictating to us and no one Personally handles any matters anymore - evrything is pretty much automated.... Very Disgusted with the whole process.....
This report was posted on Ripoff Report on 02/11/2012 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Citibank-Credit-Card/internet/Sears-Citibank-Credit-Card-Unfair-Credit-Reporting-Internet-Internet-837525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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