• Report: #811500

Complaint Review: Sears Home Improvement

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  • Submitted: Mon, December 19, 2011
  • Updated: Mon, December 19, 2011

  • Reported By: Ravi — Randolph New Jersey United States of America
Sears Home Improvement
Internet United States of America

Sears Home Improvement SEARS I feel I am Cheated by Sears Home Improvement Internet, Internet

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 This October, I had signed contract with Sears to have granite work done in my Kitchen. Sears Sales manager Mike Vizzoni at the time of contract promised me a 12 month interest free option.

Here are two things happened after that:

    1. The size of counter top is 1/2" smaller in width compared to what I had requested.

    2. I took me 3 months to get my 12 month deferred interest free option.

Lesson Learned.

  1. Never trust Sears and Their Paper work, check each and every line even if it take a month never sign any document without checking physically....

  2. For 12 month Interest deferred option, when I contacted Sears District Sales Manager John Gary, he asked me to pay $250 more to correct Sales Manager Mike Vizzoni's mistake...This way they get more commission from additional $250 revenue.
 
If I knew Sears have such service like any third rated contracting company I would have never approached them.

If anyone needs more detail, please contact me at(((REDACTED)))@gmail.com
 
  CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 12/19/2011 04:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Home-Improvement/internet/Sears-Home-Improvement-SEARS-I-feel-I-am-Cheated-by-Sears-Home-Improvement-Internet-Inter-811500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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