• Report: #932646

Complaint Review: Sears Optical

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  • Submitted: Sat, August 25, 2012
  • Posted: Sat, August 25, 2012

  • Reported By: mwb — Alabama United States of America
Sears Optical
5901 University Dr NW Huntsville, Alabama United States of America

Sears Optical Failure to stand by product Huntsville, Alabama

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0Author 0Consumer 0Employee/Owner

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I have spent over $1200 on glasses at Sears Optical. One of the most recent designer frames caused a rash on my face. The cheap coating was coming off on the nosepiece and either the metal or the adhesive material was causing a bad rash which could have spread to my eyes. I tried to return them or at least warn the company. The rep wasn't interested in anything but rehearsing the standard speal that I was past warranty. I might have accepted this if there had been interest in getting the product number to protect others from the same problem. No interest at all. I went to Costco and discovered excellent service and significantly better prices. Won't be shopping at Sears again - after over 40 years of loyal customer service. Sad!

This report was posted on Ripoff Report on 08/25/2012 08:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Optical/Huntsville-Alabama-/Sears-Optical-Failure-to-stand-by-product-Huntsville-Alabama-932646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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