• Report: #1138077

Complaint Review: Sears Outlet

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 11, 2014
  • Updated: Fri, April 11, 2014

  • Reported By: Allie — Lawrenceville Georgia
Sears Outlet
5900 Sugarloaf Pkwy Lawrenceville, Georgia USA

Sears Outlet Sells Defective Merchandise Lawrenceville Georgia

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We are currently on our 3rd washing machine in one week from this Sears Outlet Store. We first purchased a Whirlpool Cabrio.  After getting the washing machine home and hooked up, we tried running it through a wash cycle.  The machine would fill up with water then it would just stop and drain the water out without ever washing.  The very next day we took the washer back and were given another to try.  Get home, the washer does the exact same thing.  Fills up with water then drains without going through the cycle, except this time the water drained onto our floor! After going back and begging the store to exchange the washer again(this is against their no refund policy) we bought a new Kenmore.  We were told that this washer was certified-meaning they had tried it in store and that it would for sure work.  So we load the washer and take it home thinking that would be the last time we'd have to contact Sears. Wrong! The washer worked one time and hasn't worked since.  It gets stuck in the wash cycle. Sometimes if we unplug it and plug it back in it will work. So we call the customer service number and they tell us they will send someone out in a week to check it out! We are told that they will call 1hr before being at the house.  The day of the appt they called to tell us they were on their way, then showed up 25mins later!  Well, since we were at work we were not able to get home in time for the appt.  So now, they're telling us it will be ANOTHER week before they can come back out to our house. I wish we had just tried to get our money back after the 2nd time of taking our washer back. They are selling defective merchandise! Such a rip off!


This report was posted on Ripoff Report on 04/11/2014 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Outlet/Lawrenceville-Georgia-30043/Sears-Outlet-Sells-Defective-Merchandise-Lawrenceville-Georgia-1138077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Sears Outlet

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory