- Report: #930097
Report - Rebuttal - Arbitrate
Complaint Review: Sears Parts Direct
Sears Parts DirectMobile, Alabama United States of America
Sears Parts Direct Mis representation of the parts I ordered Mobile, Alabama
*Consumer Comment: Never?
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I contacted them by email to find out where the 2nd battery was, and I was told "sorry for the inconvenience, but upon further review, this battery was not for a 2 pack, but if I wanted to order the second one, they would wave the shipping and give me 10% off. I emailed them back and told them not only is this inconvenient, but it was mis-represented when I placed my order, as I had confirmed with 2 different sales people that this price was for a 2 pack. I would not have even placed an order for one battery at that price, as it was a used/older trimmer. I will never order from their parts direct or buy any other product at a Sears store again. Jan Lansing,MI
This report was posted on Ripoff Report on 08/20/2012 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Parts-Direct/Mobile-Alabama-36691/Sears-Parts-Direct-Mis-representation-of-the-parts-I-ordered-Mobile-Alabama-930097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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