• Report: #576113

Complaint Review: Sears Rebate Center Online

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  • Submitted: Mon, March 01, 2010
  • Updated: Mon, March 01, 2010

  • Reported By: monroetr — Frederick Colorado United States of America
Sears Rebate Center Online
3333 Beverly Road Hoffman Estates, Illinois United States of America

Sears Rebate Center Online Sears rebate was rejected for no reason Hoffman Estates, Illinois

*Consumer Comment: steven sears attorney irvine claims center paid $100.00 due

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Purchase date: 07/09/2009
Offer name and number: H090409 07/03-07/11 $35 Installation Rebate on Any Dishwasher Over $399, OR Water Softener OR Water Heater Over $299 OR Finance Offer. Rebate paid via Prepaid MasterCard H090409


Subject: Other (Please fill in a subject below.)

Other Subject: Rebate not sent out since 07/09
This rebate has been sitting in your queue since 07/09 and I'm hearing about it now? 
Can you please send the rebate since all the info is in your system. Thanks. Bwlow is the info.

Unqualified

Details

Reason

Offer Number:

Submission Date: 7/9/2009

Purchase Date: 7/6/2009

Submission Date: 7/9/2009

Receipt Information:

Receipt Date: 7/6/2009

PG/Store: 02398

Reg #: 326

Reg #: 326

Any Product Item #: 22 13552

Tran #: 0083

Receipt Total: 378.08

Submission Type: POS

Submission Tracking Number: 14052010013490140001

Gift Card Number:

Gift
 
RE: Customer question?
From: erebates.sears@everybodywins.com
Sent:Thu 2/25/10 7:03 PM
To: monroetr@hotmail.com

Dear Customer,

 

Thank you for participating in the Sears Rebate Center Online.

You are receiving this email in response to your inquiry via the Contact Us section of the Rebate Center website.

 

Your status has been updated and unfortunately our records indicate that Offer required that product be purchased

at Regular price and the sales data indicates that it was not paid.

 

Your status has been updated to Unqualified.  We apologize for your inconvenience.

If you feel that you need additional assistance, please contact our call center at 866-433-3008.

Thank you again for shopping at Sears.

Sincerely,
Your Sears Rebate
Customer Care Team

 

Note- Please do not reply to this message. 

Additional communication is facilitated by using the Contact Us page at www.mySearsrebate.com


This report was posted on Ripoff Report on 03/01/2010 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Rebate-Center-Online/Hoffman-Estates-Illinois-60179/Sears-Rebate-Center-Online-Sears-rebate-was-rejected-for-no-reason-Hoffman-Estates-Illin-576113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

steven sears attorney irvine claims center paid $100.00 due

AUTHOR: jim - (USA)

We finally got to the top chief for the rebate on-line service and got connected to a very helpful individual who got us the right department and helped us finally get our rebate check.  Amazingly, the check card was used and we spent the money for more shopping a sears. 

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