- Report: #814377
Report - Rebuttal - Arbitrate
Complaint Review: Sears Roebuck & Co.
Sears Roebuck & Co.2180 Tully Road San Jose, California United States of America
Sears Roebuck & Co. Deceptive Internet Advertising San Jose, California
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Yesterday I saw "Goodyear Assurance Comfortred Touring Tires size 225/60R16", Sears item 0958889200 advertised on the Sears website for $106.40, free instore pick up. When I visted my local store in San Jose I was informed the price of the
tires was $131.09. After going back and forth with the manager I was told that I could order the tires from the internet for the $106.40 for instore pickup. I found out that when you got to the final stages of checkout, and not before, of attempting to
order four tires online for instore pick up that a charge of $98.76 was added for "Shipping and Handling" which seems like a strange charge to add for instore pickup. Not having a lot of time I did buy four tires for the $131.09 price. I noticed that other tires which are not on sale do not list the "Shipping and Handling Charge". So effectively there is no sale, just a deceptive ad.
This report was posted on Ripoff Report on 12/27/2011 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Roebuck-Co/San-Jose-California-95122/Sears-Roebuck-Co-Deceptive-Internet-Advertising-San-Jose-California-814377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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