• Report: #979148

Complaint Review: Sears Tire Center

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  • Submitted: Fri, December 07, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: CHARLIE — Tampa Florida United States of America
Sears Tire Center
Citrus Park Mall Tampa, Florida United States of America

Sears Tire Center Purchased Goodyear Eagle Tires 20,000 tread gone "NO WARRENTY" $ 1000.00 never again Tampa, Florida

*UPDATE Employee: Tire warranty

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Spent $ 1000.00 Goodyear Eagle Bad Tires, NO Warranty  20,000 miles gone. Cut up Sears Card had 55 years never again

This report was posted on Ripoff Report on 12/07/2012 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Tire-Center/Tampa-Florida-33626/Sears-Tire-Center-Purchased-Goodyear-Eagle-Tires-20000-tread-gone-NO-WARRENTY-10000-979148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Tire warranty

AUTHOR: sears employee - (United States of America)

Goodyear is responsible for their tire warranty and mileage guarantee. This is not Sears' Auto Centers responsibility. The tires you are speaking of have a 40,000 - 65,000 mile tread life warranty depending on the size, speed rating of the tire, and the load range on the tire. It is a performance all-season tire (i.e. meant for sports cars <performance> cars). If you are used to getting more than that out of a performance tire, please tell me which one you have put on your car in the past. The tread depth on performance tires, such as the Goodyear Eagle GT or Eagle RS-A, is very low...as in there is a low rubber to void ratio. This allows ALL of the tread to be in contact with the pavement and therefore wares down faster. If you have a problem with the mileage warranty on the tires, you need to contact Goodyear, as they are the company backing the warranty...not Sears. If you would like a contact number for Goodyear's warranty line, contact your local Sears and the number will be provided.
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