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  • Report: #1124301

Complaint Review: Sears Vacation

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  • Submitted: Mon, February 17, 2014
  • Updated: Fri, February 21, 2014

  • Reported By: afon411 — Brooklyn New York
Sears Vacation
, Select State/Province USA

Sears Vacation Sears Sears Vacation Ripoff ARIZONA

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This is the biggest scam out there. I signed up for what I thought was a good vacation deal by a guy named Virgil of Sears vacation. I was sold a 7 day resort stay at any of their "5 star world resorts" plus a 7 night cruise for $149 down and a monthly payment of $75 for 18 months. They even threw in an additional 5 night "free" cruise. I should have know better as nothing is free and the deal sounded too good to be true... indeed it was. As it turned out, Sears Vacation outsourced to some company known as Registry Vacation so you must call Registry Vacation to plan your trip. And call I did.

After speaking with about 10 different agents throughout an 8 hour period. The bottom line is, it actually will cost MORE with Sears Vacation or Registry Vacation than booking your cruise vacation through a travelocity or directly with the cruise line. I actually did a price comparison on every cruise while the agents priced it and the cost was quite signicant with Sears Vacation compared with travelocity. Then to top it off, there are booking fees (NEVER disclosed at time of purchase) and a total waste of money & time. I attempted to cancel and get refunded but was told that there was a 9 day window from the time of receiving the fedex package (NEVER DISCLOSED) and what package I asked? At which time, the so called manager began to berate and belittle me.

Please BEWARE of this ongoing scam! We are now out of over $600 and nothing to show.

 

Amanda J

(((REDACTED)))@gmail.com


This report was posted on Ripoff Report on 02/17/2014 05:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Vacation/Select-StateProvince/Sears-Vacation-Sears-Sears-Vacation-Ripoff-ARIZONA-1124301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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