• Report: #998337

Complaint Review: Sears portiat Studio

  • Submitted: Thu, January 17, 2013
  • Updated: Thu, January 24, 2013

  • Reported By: Kia Whitty — Winterhaven Florida United States of America
Sears portiat Studio
301 Eagle Ridge Dr. Winterhaven, Florida United States of America

Sears portiat Studio Discrimination / Humiliation Winterhaven, Florida

*UPDATE Employee: Sears Cares

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased three coupons from a sales associate Feb.11 2012 in the lakeland,Fl kmart.I was told I had a year two use them and they clearly states use at any Sears studio.Well I decided to use my certificate at the Lakewales studio and automatically refused by a improper trained associate .I was embrassed in front of my kids and looked as a crook.I am a middle class worker why would I want to steal a ten dollar value of pictures.I called Michelle to let her know I was given a hard time she knew of the coupons which was purchased at her studio.I told her I was making a appointment to come to her studio and I did she confirmed the appointment.I drove 45 min and again refused again.Michelle was not present that night.A sales associate called Michelle from her personally phone and said the district manager had to approve the coupon well she tried to contact him no answer.If my coupons was so fake why was no one there knowing I had a appointment.Neither district manager called me.I have the coupon for any attorney to look at and the report he gave to the federal trade .To see how he is lying for his associate and not addr.essing my compliant.I have all proof to where as I was discriminated against even the two packs of picture I had taken with the same certificates prior to this Incident because of their uneducated sales associate.It's their coupon and I want justice.The disrict manager and store manager is sticking together.I have proof and facts.does not say nothing about copying or reproducing.it has a signature and their phone number.not a fake coupon .Why was I refused service? Because I was labeled as a black women.District manager said I was asked to leave the studio.that is a lie.and yes I did tell the sales associates off.who would not?I prepaid for these certificates.im not foucus on how they was treated.Im concerned about me and my kids.I want a lawyer to contact me

This report was posted on Ripoff Report on 01/17/2013 07:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-portiat-Studio/Winterhaven-Florida-/Sears-portiat-Studio-Discrimination-Humiliation-Winterhaven-Florida-998337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Sears portiat Studio

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Sears Cares

AUTHOR: Searscares - (USA)

Kia,

Please accept our sincerest apologies for the lack of customer service you have recently received at one of our Portrait Studios. I am Liz and I am a member of the Sears Social Media Support Team.  I saw your comment here and I wanted to reach out to you to offer some assistance. I can see how frustrating it can be to receive
to poor customer service.  We would like to contact you and further discuss your recent experience. Please send the following information  contact #, screen name (Kia Whittey), phone # used at time of purchase to smadvisor@searshc.com Thank you, Liz Social Media Moderator, Sears Social Media Support
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X