- Report: #968479
Report - Rebuttal - Arbitrate
Complaint Review: Sears
SearsElmwood Pak, Illinois United States of America
SEARS TAKES ZERO RESPONSIBILITY FOR THEIR PRODUCTS Elmwood Pak, Illinois
*Consumer Comment: bad luck and bad rebutt
*Consumer Comment: Bad luck but not a rip-off
Today, 11/13/12, I called the Corporate Office and spoke woth Maureen. Initally, she was very compasionate--until we came down to my major appliance failing! She said that Sears cannot afford to have their faulty applicances fixed for nothing. I said that I can't afford to make a major purchase and have it fail a matter of days after the warrenty expirezs. We reached an impass. The only offer I received was a discount on repair. Seriously?
I am not only deeply distressed by my personal situation of being heartlessly ripped off by Sears, but by all the complaints I see across the Internet made by other Sears consumers. Bottom line: I trusted Kenmore a a brand and was made a fool of. Not even Sears trusts Kenmore. Be warned--STAY AWAY FROM SEARS!!!
This report was posted on Ripoff Report on 11/13/2012 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears/Elmwood-Pak-Illinois-/SEARS-TAKES-ZERO-RESPONSIBILITY-FOR-THEIR-PRODUCTS-Elmwood-Pak-Illinois-968479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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