- Report: #980449
Report - Rebuttal - Arbitrate
Complaint Review: Sears
Sears3333 Beverly Rd Hoffman Estates, Florida United States of America
Sears anyone But Sears Hoffman Estates, Florida
We started posting our concerns and maltreatment on the Sears Facebook Page. We got a series of "form letters" back, all stating the same thing, with different names signing them.
Sears Cares commented on Sears's Wall post. Sears Cares wrote: "Jay It is so inconvenient without a working dishwasher in the home. We truly apologize for any added stress or frustration this matter has caused you. We would like the opportunity to be assistance. Please send us an email containing your preferred contact information, including the phone number used at the time of the purchase, to email@example.com. Please include your FB screen name (Jay G. Zaslaw) so that we may expedite your request, and we look forward to assisting you. Thank you - Zenaida."
This unit cost us over 800.dollars We have nothing to gain by trying to "swindle" Sears. All we want is a well-functioning unit. We spent over 5,000 dollarsin 18 months with this company, and all we got was confirmation that Sears, in fact doesn't care; dosen't stand by their products and, of Yeah, THEY DON'T EVEN MAKE THEIR OWN PRODUCTS. That's right; the refrigerator is made by LG Electronics, So, thinking highly of Kenmore is a farce; thank LG for the product and Sears for the deception. And, you now know why they are in financial straits. You have to ask, when Sears crashes, who will honor your warranty? (CIRCUIT CITY ANYBODY)
THERE ARE MANY OTHER SOLVENT COMPANIES FROM WHICH TO PURCHASE GOODS. LET SEARS DIE A WELL-EARNED DEATH, AND DON'T WORRY ABOUT WARRANTIES THAT WILL EVAPORATE.
We have received many similar stories, as a result of our Facebook posts. In fact, complaining about Sears LACK OF Care is shared.
This report was posted on Ripoff Report on 12/11/2012 06:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears/Hoffman-Estates-Florida-60179/Sears-anyone-But-Sears-Hoffman-Estates-Florida-980449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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