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  • Report: #752667

Complaint Review: Sears

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  • Submitted: Wed, July 13, 2011
  • Updated: Wed, July 13, 2011

  • Reported By: Hager family — Statesville North Carolina U.S.A.
Sears
Mobile, Alabama United States of America

Sears Sears Parts Direct Will not cancel order or refund money Mobile, Alabama

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I sent an email to cancel order for parts. They kept beating around the bush trying to convince me not to cancel. I was initially told that the part was backordered for 14 days, when I replied that I wanted to still cancel, I was then told that it had shipped! They will not refund my money or accept the part. A part that is not used can be sold to another customer and I have never heard of ANY retail company that will not accept returned merchandise. Will never buy from Sears again.

This report was posted on Ripoff Report on 07/13/2011 09:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears/Mobile-Alabama-/Sears-Sears-Parts-Direct-Will-not-cancel-order-or-refund-money-Mobile-Alabama-752667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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