- Report: #891014
Report - Rebuttal - Arbitrate
Complaint Review: Sears
Sears2266 University Square Mall Tampa, Florida United States of America
Sears Kenmore Dangerous problem with Kenmore Range Tampa, Florida
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Long story short: The manager of the store said that I needed a service call and that I would have to pay for it. I argued that the problem was a manufacturing defect and that they should repair it at no charge. They did nothing to help me, not even send the proper size screws.
I periodically re-tighten the 4 screws on the door to make sure it does not fall apart. This was a dangerous situation. Had the door fell apart during oven use with high temperatures, some one could easily have gotten a serious burn. Moral of story: Do not purchase Kenmore appliances. Also, since the store manager of the local Sears would not intervene, I would hesitate to purchase anything at Sears.
This report was posted on Ripoff Report on 05/31/2012 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears/Tampa-Florida-/Sears-Kenmore-Dangerous-problem-with-Kenmore-Range-Tampa-Florida-891014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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