- Report: #197538
Report - Rebuttal - Arbitrate
Complaint Review: Sears
Sears Online ripoff misleading rude Internet
*REBUTTAL Individual responds: still working with them to find out if they are still just jerking me around
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On June 10th 2006 the E-Mail was sent to me the same day I guessed it took a while to make it to my accout. I had not checked it. allong with several other sears adds. I made several call's to ensure my computer was being shiped to me. neadless to say on the 20th of the month my order was still prosessing. They did not have the ability to check on the computer being sent. They told me the only way they could contact the 3rd party that they were getting my 2000 dollar lap top from was by E-Mail aparently some one claiming to be a manager named tim. whether he is or not I dont know. for 6 days I called and tried to get them to give me somthing where this computer was in there shipping process no answer. Mind you according to the conformation E-Mail it to be shiped on the 15th and was not.
Who pays money for somthing and dont get a product tracking number. They debited my account and I still dont have my computer. Not to mention that the other computer I ordered for my wife is here. No lap top, kicker I had my wife call the on line care pepole just to see what is going on. They told me the fix, we are stoping your order and we will be crediting your account. The Reason we are out of that model yet it was avaliable up until 18th or 19th of the month on line. PS. Thanks for a boring Year in Iraq. "I still have not got my money back." hope to soon
ft lewis, Washington
This report was posted on Ripoff Report on 06/21/2006 10:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sears/internet/Sears-Online-ripoff-misleading-rude-Internet-197538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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