- Report: #948670
Report - Rebuttal - Arbitrate
Complaint Review: Sears
SearsInternet United States of America
Sears Sears Repair and Service Sears overcharged Dryer repair Internet
*Consumer Comment: and this rebutt is helpful how???
*Consumer Comment: How much was the repair estimate you asked for BEFORE they did the repair?
I call Sears Repair Service and placed a service order to repair the broken thermistor in the dryer. The repairman performed the Services to repair broken thermister on Saturday Sept 29, 2012. He told me he would also performed a cleaning of dryer
The work order # is 40738140 and service was perfromed at mu house at 39 Aspen Mill Road. I was charged an outrageous $242.88 for half hour of work. I filed a complaint with Sears customer service and have not ecieved any response.
I think I should pay for the cost of the part $30 plus reasonable labor costs for half hour of work or $50. I want Sears to reiumburse me the difference between what I was charged or $242.88 and the reasonable cost of repair which in my estimation should have not exceeded $100 at the very worst.
This report was posted on Ripoff Report on 09/30/2012 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears/internet/Sears-Sears-Repair-and-Service-Sears-overcharged-Dryer-repair-Internet-948670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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