• Report: #802725

Complaint Review: Sears...Ask.dot. com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, November 29, 2011
  • Updated: Tue, December 13, 2011

  • Reported By: Mark Fehrenbach — St. Marys Pennsylvania United States of America
Sears...Ask.dot. com
, Pennsylvania United States of America

Sears...Ask.dot. com Simple question asked, but THEY want me to HIRE their technician to fix my blinking light on garage door opener. for $$$. Pennsylvania

*General Comment: sears

*Author of original report: Found the problem from a kind member...

*Consumer Comment: ok here

*Consumer Comment: Have you googled your issue?

*Author of original report: Great Answer

*Consumer Comment: I don't get it...

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I used the internet to use Sears 'help' line for my garage door opener which I replaced the worm drive gear assy. that I ordered thru Sears. Everything works fine EXCEPT, the green indicator light allways keeps blinking...which it never did before. When I talked to Charles on the chat thru Sears, I was hoping he would help me, which I thought that was 'help' line was for. He just wanted my home address so he could send someone to my home for a fee of $75.00 plus what ever it takes to fix the problem. Now I know this is not a major problem, eveything works. except this little light keeps blinking, and my other door does not nor did my door opener before I installed the worm drive. As far as I am concerned the help line is useless.
Mark
St. Marys
Pa.

This report was posted on Ripoff Report on 11/29/2011 08:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/SearsAskdot-com/-Pennsylvania-/SearsAskdot-com-Simple-question-asked-but-THEY-want-me-to-HIRE-their-technician-to-802725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Sears...Ask.dot. com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

sears

AUTHOR: MartyMarsh - (United States of America)

  After reading all of this nonsense,you couldn't even explain what you found to fix the problem?
Respond to this report!
What's this?

#2 Author of original report

Found the problem from a kind member...

AUTHOR: Mark Fehrenbach - (United States of America)

One of you told me to look at one of the web sites of "blininking lights..." and I found my problem. I thank you very much for directing me to that site! Just want to say to taht other guy who wanted me to put 'TAPE' over the blinking light, well I don't do things half a**.

Mark
Respond to this report!
What's this?

#3 Consumer Comment

ok here

AUTHOR: Tsancho - (USA)

open up the opener, and break the bulb then... I still don't see where you were ripped off....
Respond to this report!
What's this?

#4 Consumer Comment

Have you googled your issue?

AUTHOR: voiceofreason - (United States of America)

Mark, Google "blinking green light garage door opener"
One of the first results is: http://www.mysears.com/Garage-Door-Openers--8985/topics/flashing-green-light-/posts

That page indicates a code may be involved that your owner's manual can answer.
I didn't look into the other results, but there seems to be a lot of info out there if the manual isn't the answer.
Respond to this report!
What's this?

#5 Author of original report

Great Answer

AUTHOR: Mark Fehrenbach - (United States of America)

My what a great answer!! I would think there is a BETTER answer than that! I do not like to take the cheap way out if there is a way to fix the problem...and there is a problem that is probably simple wsy to fix it. I just do not know how to get rid of the blinking green light on the garage door opener.  Thank you but no more stupid answers needed :)

Mark
Respond to this report!
What's this?

#6 Consumer Comment

I don't get it...

AUTHOR: Tsancho - (USA)

Exactly where were you ripped off?  BTW a piece of duct tape should stop the light blinking.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory