- Report: #339246
Report - Rebuttal - Arbitrate
Complaint Review: Sears/K-Mart Corporations
Sears/K-Mart Corporations3515 N. Maple Avenue Zanesville, Ohio U.S.A.
Sears/K-Mart Corporations False Advertising In Local K-Mart Ad Dated 4-27-08 thru 5-03-08!! Zanesville Ohio
*Consumer Suggestion: Ad Advice
*Consumer Suggestion: Which is why I will not shop there anymore.......
*Consumer Comment: Interesting
*UPDATE Employee: not false advertising.
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The time was aftter 9:00 PM when I went to the K-Mart store and therefore my local Sears store was closed. I was also informed that if I lived in the south end of Zanesville that the merchandise I needed was available in that store because the south K-Mart does not have a Sears store located near them.
To make matters worse I went to the Sears store the next evening (using more $3.70 per gallon gasoline to make a second trip) to find out that the clerk had no idea of the K-Mart ad so it was good that I had taken my ad with me or I would not have been charged the correct price. There was "1" shovel in the store!!! I live in a town that serves 50,000 people!!
Again to add more insult: When the receipt came up, an additional piece of paper came out stating I had SAVED .20 (yes, 20 cents) for driving to the Sears store!! How insulting when gasoline is $3.70 per gallon!!
I have: 1) spoken with the store manager 2) Called a K-Mart support line (who "lost" my complaint) and 3) contacted the Sears corporate office who gave me this web site address.
What I want is for someone in the advertising department to "wake up" and call me. All I want is for K-Mart to put a disclaimer on their ads stating that this merchandise is not available in that store or simply put ONLY AVAILABLE IN YOUR LOCAL SEARS STORE at the top of the ad page.
The real fix is that the north K-Mart should stock this merchandise.
This is false advertising.
This report was posted on Ripoff Report on 06/11/2008 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/SearsK-Mart-Corporations/Zanesville-Ohio-43701/SearsK-Mart-Corporations-False-Advertising-In-Local-K-Mart-Ad-Dated-4-27-08-thru-5-03-08-339246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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