Report: #976319

Complaint Review: Sears.com

Submitted: Fri, November 30, 2012
Updated: Thu, December 06, 2012

Reported By: Megan — Perry Kansas United States of America

Sears.com

Internet United States of America

Phone:
Web: www.sear.com
Category: Clothing Stores

Sears.com Charged my edit card accountand did not deliver my items, Internet

*General Comment: Sears charged my card / missing items

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Eight months ago I placed an order with Sears.com and when it was shipped I didn't receive all of my items, but the packing slip said they were all in the box. When I called Sears the woman argued with me and said I did have my items and that she would send my complaint to the complaints department (I never heard from them again). Stupid me placed another order with them last week on Black Friday and now the same thing is happening. I have spoken with a bunch of different people again and they are all givin me the run around. Has this happened to anyone else and if so what did you do about it?

This report was posted on Ripoff Report on 11/30/2012 05:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Searscom/internet/Searscom-Charged-my-edit-card-accountand-did-not-deliver-my-items-Internet-976319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Sears charged my card / missing items

AUTHOR: anonymous - (United States of America)

SUBMITTED: Thursday, December 06, 2012

I also had missing items in my delivery and the packing slip said they were in there. I emailed Sears Holdings on BBB website. Hopefully will get more help from them than the 800 number!!!!!!!!