• Report: #524388

Complaint Review: Seattle Coffee Company

  • Submitted: Mon, November 16, 2009
  • Updated: Sat, December 05, 2009

  • Reported By: judith — westland Michigan United States of America
Seattle Coffee Company
pobox4004 evanston, Illinois United States of America

Seattle Coffee Company cafe saporito ripoff evanston, Illinois

*Consumer Suggestion: Same thing

*Consumer Comment: Just keep it simple

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   I ordered coffee from the Seattle coffee company. the ordered contained two flavors of coffee, two coffee mugs and two travel mugs.  After I received the package, I canceled any further orders because I didn't like the coffee.  On november 9,2009, my checking account was charged $79.00  by the Seattle Coffee Company,  I called them immediately and was told by a customer service rep. that the computers had made a mistake and that my money would be returned within the next few days,  I have not received any money and when I try to call all I get is a busy signal.  Then today I get a package from Cafe Saporito.  I don't know what is in it , because I am not going to open it and then get charged for something that I did not order. The package will go back to the post office to be returned at their expense. This company is  a disgrace to all companies who do treat their customers fairly.  I want my money back and I hope that somewhere a Judge throws the book at "the seattle coffee copany"  people have it hard enough these days without being RIPED-OFF, by the likes of companies like this

This report was posted on Ripoff Report on 11/16/2009 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Seattle-Coffee-Company/evanston-Illinois-60204/Seattle-Coffee-Company-cafe-saporito-ripoff-evanston-Illinois-524388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Same thing

AUTHOR: Cheeze 87 - (United States of America)

I just had the same exact thing happen to me. I ordered it back in Feb. and then cancelled it right away back in Feb. and they just charged me again twice in the last week for $79 each time. Cafe Saporito, a.k.a Seattle coffee, a.k.a Metro coffee, a.k.a Bellezza coffee WILL NOT refund your money, you have to dispute it. The thing is... not only do you have to dispute this on your credit card you also have to report it to the fraud dept. at the credit card company so they can cancel that number and re-issue you a new card. My credit card company said there is no other way to guarantee they will not keep charging me each month or whenever they feel like it. They will mail you affadavits to fill out and than they should clear you of all charges. You are right... companies like this are disgusting.
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#2 Consumer Comment

Just keep it simple

AUTHOR: Honeywell - (USA)

Call up your credit card company and tell them that you did not make the charge.  You are far better off doing it that way than explaining the fact that you cancelled your ordered and take the chance that they have snook in some BS return policy.

This way you make it plain and simple.  I didn't order it.

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