- Report: #566823
Report - Rebuttal - Arbitrate
Complaint Review: Seattle Coffee Direct
Seattle Coffee DirectP.O. Box 4004 Evanston, Illinois United States of America
Seattle Coffee Direct Cafe Saporito Illegally Charges Credit Card Without Authorization Evanston, Illinois
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Java Beanery Direct charged my credit card $158.00 on 11/27/08. In April 2008 I ask for a "trial" offer with Seattle Coffee Direct, but cancelled any further shipments mediately when I found the bill for the charge in the second shipment which arrived a few days after what was supposed to be the sample. They ship out 2 separate packages almost immediately after you apply for the free sample and then the charge of $79.00 shows up twice on your credit card. I called them immediately, shipped back the coffee and demanded my money back. They said the refund would show up within two billing cycles. I also, told them to cancel any further shipments and take my name off of their mailing list. That was in April 2008. Nov. 27, 2009 I receive out of the blue 2 more packages and called the company. I was very angry because I had not ordered anything further since the debacle in 08. Now again I am waiting for a refund. How can a company come back over a year later, after I had canceled all ties with them and charge your credit card without your permission? This is absolutely outrageous. How can we get our money back?
This report was posted on Ripoff Report on 02/09/2010 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Seattle-Coffee-Direct/Evanston-Illinois-60204/Seattle-Coffee-Direct-Cafe-Saporito-Illegally-Charges-Credit-Card-Without-Authorization-Ev-566823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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