- Report: #399338
Report - Rebuttal - Arbitrate
Complaint Review: Seattle RV
Seattle RV15709 Hwy 99 Lynnwood, Washington U.S.A.
Seattle RV Rented us an awful RV, then charged us for damage we did not inflict upon the vehicle. Lynnwood Washington
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We had to find tools and fix this problem in the middle of our vacation. We did contact them to apprise them of the situation and let them know what we were doing. We did fix it.
Then, incredibly, after dropping the RV off, and opting for and paying them for their offered cleanup service, the company claimed that we made such a mess that it exceeded their two hour clean up limit. The primary issue, according to them, was that we allowed a pop to explode in the (tiny) freezer, which is absolutely true. However, we cleaned it up as best we could, leaving only slight evidence of the incident, considering all of our towels had been trashed absorbing the water leak inside the trailer.So, they have kept our $ 500.00 deposit.
This report was posted on Ripoff Report on 12/08/2008 06:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Seattle-RV/Lynnwood-Washington-98087/Seattle-RV-Rented-us-an-awful-RV-then-charged-us-for-damage-we-did-not-inflict-upon-the-v-399338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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