- Report: #965283
Complaint Review: Seattle Vault Self Storage (U-Haul Neighborhood Dealer)
| Seattle Vault Self Storage (U-Haul Neighborhood Dealer) 1800 Terry Ave (Suite 100 on Howell St)
Seattle, Washington United States of America |
|
Seattle Vault Self Storage (U-Haul Neighborhood Dealer) Gas Gauge Scam. $40 charge for supposedly not filling the tank full enough after a 4 mile drive. Seattle , Washington
*Consumer Comment: Idle time?
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
When I returned the truck, the gas gauge clearly showed that the tank was full. However, because I had been scammed by U-Haul before, I took a picture of the dashboard with my camera phone.
The next day when I received the receipt, it showed that they charged me $40 extra ($30 service charge and $10 gas charge) because they claimed that the tank was a tick below full. My total travel was only 4 miles, and the gas station is only about mile away from the U-haul drop off location.
According to U-Haul's own website, the truck that I rented gets 12 miles to the gallon. Even if I had not put any gas in the truck at all, for me to have used 2 gallons of gas for a 4 mile trip would have required me to have been hauling 6x the truck's weight, and I would have had to be hauling that weight for the entire duration of the trip.
When I called them and asked why I was charged $40 extra, the man told me that when he looked at the gas gauge it "looked like it was a tick below full." However when you look at the photo, it isn't even ambiguous. The tank is clearly completely full.
This report was posted on Ripoff Report on 11/06/2012 03:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Seattle-Vault-Self-Storage-U-Haul-Neighborhood-Dealer/Seattle-Washington-98109/Seattle-Vault-Self-Storage-U-Haul-Neighborhood-Dealer-Gas-Gauge-Scam-40-charge-for-su-965283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Seattle Vault Self Storage (U-Haul Neighborhood Dealer)
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
Idle time?
AUTHOR: Rich - (United States of America)
SUBMITTED: Wednesday, February 13, 2013

