- Report: #372604
Report - Rebuttal - Arbitrate
Complaint Review: Seattlecoffeedirect.com
Seattlecoffeedirect.comseattlecoffeedirect.com Internet U.S.A.
Seattlecoffeedirect.com, www.coffeeroastersdirect.com Beware of them, questionable practices Seattle Internet
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As I was perusing the website, I noticed they had shipped me two orders, one for September 1st, and one for September 7th. I questioned the rep about this and was told I had been shipped my second weekly order on the 7th. I never chose to received a weekly order. When I checked my credit card statement on line, I found I had been charged $25.00 for the first shipment, and $38.95 for second. This was for two one pound bags of coffee I did not order, and again the wrong blend. After contacting them again, just now, I was able to close the account. I advised them I would be sending the 2nd order back & expected a refund. I was assured I would receive the refund when they received the shipment back.
Luckily, I had put the order on a credit card & will now dispute the charges. Never use your check card or bank info with anyone you are not familiar with.
This report was posted on Ripoff Report on 09/13/2008 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Seattlecoffeedirectcom/internet/Seattlecoffeedirectcom-wwwcoffeeroastersdirectcom-Beware-of-them-questionable-practic-372604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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