• Report: #1165489

Complaint Review: Second Wind Consulting | Ripoff Report Verified Safe™ …businesses you can trust. Second Wind Consulting Inc., visionary force comitted to changing the way small business owners perform. Principal mission is debt workout - saving families and jobs one business at a time. Second Wind successfully engineers the forgiveness of business debt, reducing the personal guaranties to affordable losses, making it top priority to ensure this happens both safely and securely.

  • Submitted: Mon, July 28, 2014
  • Updated: Wed, August 06, 2014

  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona
Second Wind Consulting | Ripoff Report Verified Safe™ …businesses you can trust. Second Wind Consulting Inc., visionary force comitted to changing the way small business owners perform. Principal mission is debt workout - saving families and jobs one business at a time. Second Wind successfully engineers the forgiveness of business debt, reducing the personal guaranties to affordable losses, making it top priority to ensure this happens both safely and securely.
Nationwide USA

Second Wind Consulting, Inc REVIEW: Second Wind Consulting, Inc dedicated to 100% customer satisfaction, offering a no-obligation teleconference to evaluate clients' situation explaining what strategies can assist clients. Second Wind Consulting receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. No Bankruptcy, No Lengthy Legal Battle, Just a Straightforward Business Strategy That Works! Second Wind Consulting made a serious commitment to complete client satisfaction. Second Wind Consulting, Inc allows clients to feel safe, confident and secure when they choose to use their services with a track record of success for hundreds of clients and tens of millions of dollars in debt settled. Ripoff Report Verified Safe™ 

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Ripoff Report REVIEW / Second Wind Consulting, Inc Commitment to Customer Satisfaction

Second Wind Consulting, Inc joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers. [continued below]....

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Second Wind from GASPA on Vimeo.

' What does that mean? It means that Rip-off Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue.

It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST.

Second Wind Consultants is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


By Ed Magedson - Founder, Ripoff Report

Second Wind Consulting, Inc approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Second Wind Consultants, Inc did just that. Second Wind Consulting, Inc has gone through great lengths to make sure they try and resolve any and all customer issues. Second Wind Consulting, Inc has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off. Second Wind Consultants, Inc main tag line says "saving families, one business at a time" and that is a mission they try and uphold. They acknowledge that they cannot help everyone, and some problems are too difficult to fix, but they strive to produce positive results for their clients.

Second Wind Consulting, Inc CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

Second Wind Consulting Inc. is a visionary force committed to changing the way small business owners perform. Our principal mission is debt workout, saving families and jobs one business at a time. In the face of reduced revenues, increased overhead and changing market conditions, all of which are impossible to overcome without help, Second Wind has given small business owners a second chance at business success. In this economy, we know just how important it is to protect and preserve both personal and business assets. We want you and your business to flourish again. Second Wind will successfully engineer the forgiveness of business debt and reduce the personal guaranties to affordable losses. Most importantly, it is our top priority to ensure this happens both safely and securely. We provide turnaround and workout services. We improve businesses with our state of the art consulting, we originated the Four Pillar system to support our "Successfully Navigating the Downturn" approach to increasing revenue, increasing profit and improving control over ones business. As a primary service, we provide debt workout services for those companies stressed with unsupportable debt.

WHY Second Wind Consulting, Inc IS BETTER THAN THEIR COMPETITORS

Our strategies were designed by us over years of development and we understand the banks, the SBA and their regulations and requirements, and as such we have created a series of strategies which work in the best interest of all parties despite the deep losses experienced and thus we are very successful in our results. What makes us successful is our commitment to our clients’ success and our undying effort to bring them successful results. We have much experience on board and are experts in what we do. Our results are good as we almost always resolve our clients’ issues successfully and to their satisfaction. Commitment, expertise, experience is what separates us from our competition.

Second Wind Consulting, Inc / Statements from the owner.

"My name is Donald Todrin and I am of owner of Second Wind Consulting, Inc. I would like to thank you for taking the time to review our company as your feedback is what makes us improve our services so we can satisfy our past and future clients. We provide turnaround and workout services to businesses in distress. We improve businesses with our state of the art consulting, we originated the Four Pillar system to support our "Successfully Navigating the Downturn" approach to increasing revenue, increasing profit and improving control over ones business. As a primary service, we provide debt workout services for those companies stressed with unsupportable debt. We have been utilizing our debt workout strategies for decades and after much time have figured out what works and how to survive this difficult economic downturn that is plaguing small business owners. We work with small business owners however we have worked with some middle market companies.

There is no debt we cannot handle from commercial secured loans, SBA debt, real estate debt, leases, lines of credit etc. You can feel confident in our 30 years of experience working with debt and creditors that we can provide you valuable guidance no matter how serious your issues are. No Bankruptcy, No Lengthy Legal Battle, Just a Straightforward Business Strategy That Works! . Second Wind Consulting, Inc understands the challenges that you, as a small business owner, are confronting in your effort to create a profitable sustainable business, especially given the current state of the economy. For over 30 years, they have been helping stressed businesses survive, emerge and succeed. Their top goal is to help small businesses gain relief from unsupportable debt and other stifling situations that prevent success. These may include: Oppressive debt service that is unsupportable because of declining revenues, Changes in customer buying habits, Lawsuits, Unfair competition, Bank calling your notes, Unsuccessful franchise experience, Other barriers which hold you back from realizing financial success. While debt elimination is an important part of our practice, there is much more to a successful turnaround.

Read the entire story behind Second Wind Consulting services.

SECOND WIND CONSULTING STRATEGIES.

" Our strategies were designed by us over years of development and we understand the banks, the SBA and their regulations and requirements, and as such we have created a series of strategies which work in the best interest of the bank despite the deep losses experienced and thus we are very successful in our results. What makes us successful is our commitment to our clients’ success and our undying effort to bring them successful results. We have much experience on board and we are experts in what we do. Our results are good as we almost always resolve our clients’ issues successfully and to their satisfaction. Commitment, expertise, experience is what separates us from our competition. If you are a struggling business owner, you know how difficult it is to run your business while addressing the problems you are facing with creditors. You need someone who will fight for your best interest and give you tough advise you cannot get from your attorney or accountant.

QUALITY PROCESS.

" A bit about our process, any business owner with a distressed situation can contact us for a free one hour consultation. Any qualified potential client can then have as many follow up phone consultations as they like if they are qualified for our program. For those clients who are not in our geographic area, we will offer to fly them in to our offices to meet our team and spend some time getting to know us, 100% free of charge. Upon engaging our services you will be assigned two account managers who will review all personal and business financials and prepare a program suited to their needs, most often including a debt forgiveness strategy. If improvements are required within the operation to support growth and development we will initiate the Four Pillar System.

We will negotiate with the bank, the SBA if it is a guaranteed loan, vendors, landlords, IRS, any debt can be negotiated downwards in a distressed situation and that is our focus. There are many ways of accomplishing debt workout and depending upon many factors such as real estate, personal net worth, value of the collateral, etc, we design the best program to reach the desired results. We do not utilize bankruptcy, we engage in a cooperative resolution, which is in the best interest of all involved given a defaulting business. Typically our clients have significantly reduced revenue, probably from the recession and this results in unsupportable debt and overhead. Our relationship with our client last for approx. a year during which time we handle all issues while our client focuses on their business.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .

As stated above, Second Wind Consulting, Inc is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience with us. After speaking with the management at Second Wind Consulting, Inc and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Second Wind Consulting, Inc a positive Rating. Second Wind Consulting, Inc made efforts to ensure that all customers were satisfied and Second Wind Consulting, Inc assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority. Donald Todrin, the owner of Second Wind Consulting, Inc, stated “We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service. Our clients are the face of our business and the reason we all work hard on their behalf. We want everyone who has worked with us to think it was a positive experience so we will work hard to satisfy any complaint far before it even makes it to Ripoff Report.” " The current economic downturn is a destructive factor in the small business world. Over the past few years, many small business owners have suffered the ill-fate of closing their doors and attempting to dig their way out of debt. Our strategies may be your last line of defense and thankfully they are exceptionally successful. There is no bankruptcy or legal procedure, but rather a business strategy that has been designed and developed for over thirty years to help you succeed.”

STATED IMPROVEMENTS FROM SECOND WIND CONSULTING.

Seldom is a client not satisfied with our effort and results; however, when such a situation occurs, we fashion whatever relief is appropriate to resolve the issue. We have returned our fees when it seems justified. A complaint requiring remediation is rare for us as we most always succeed at our objectives. We always allow a client to leave the contract whenever they want if not satisfied, we never hold them to the contract nor have we ever sued a client. Usually complaints arise when the final settlement results are not in line with their expectations. A creditor will almost always settle for less than what is owed however there are situations where the bank is willing to settle a $500,000 debt for $200,000, but the client can only afford $20,000. Hardly a failure on our part to achieve such a discount, but the client wants us to get it even lower when it might be the best result available. We understand the projected settlement must be in line with the clients affordability, so we do our best to give proper expectations before any work is completed and any fees are paid.

WHAT TO LOOK OUT FOR IN THIS INDUSTRY

If you are seeking advise on a difficult debt workout, make sure the professional you are hiring has experience dealing with the specific debt you are seeking advise on. If it is an SBA debt, you need to make sure they have worked with the SBA successfully as there are many nuances that must be understood. Additionally, you must be sure that a debt workout is your only option as it is a drastic measure and should be a last resort. The professional you hire should be trusted and have a high level of integrity. At Second Wind Consultants, Inc we will only take on clients who are truly unable to pay their debt. There are many companies out there that simply want to help you "get out of a debt" yet their clients have the ability to pay. We will not misrepresent your position to any creditor and will thoroughly conduct an evaluation within our 30 day due diligence period to confirm your business is truly qualified.

*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com This kind of dedication to customer service means that Second Wind Consulting, Inc will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with Second Wind Consulting, Inc, you are invited to contact them directly via email: info@secondwindconsultants.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You can call Second Wind Consulting, Inc directly at 413-584-2581, and ask for Donald Todrin, CEO.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Second Wind Consulting, Inc or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us. EDitor@ripoffreport.com

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Second Wind Consulting, Inc.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Second Wind Consultants, Inc’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


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..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
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