- Report: #647908
Complaint Review: SecondSpin.com
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| SecondSpin.com
Internet United States of America |
|
SecondSpin.com Claiming Items Not Received, Internet
*Consumer Comment: UPDATE
*Consumer Comment: Secondspin.com Non-Existant Customer Service
*Author of original report: Eventually Made it Right
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I believe that they decided they didn't want the items and changed their mind. I feel like they've stolen from me! If they are going to quote an amount, they should definitely pay out that amount instead of pretending they never existed.
The items total $14.30 and are 6 CDs and 4 DVDs.
DO NOT USE SECONDSPIN.COM!
This report was posted on Ripoff Report on 10/05/2010 06:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/SecondSpincom/internet/SecondSpincom-Claiming-Items-Not-Received-Internet-647908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#2 Consumer Comment
Secondspin.com Non-Existant Customer Service
AUTHOR: Fed Up - (USA)
SUBMITTED: Wednesday, April 25, 2012
When I contacted Customer Service (they will only let you contact thru email, now I know why), they said the would give me free shipping on my next order. They removed the CD I wanted from their website.
I was on their website on Friday, April 20, and noticed they had FOUR copies of the CD I have been wanting.. I emailed Customer service on Friday April 20, and 3:39 pm requesting that they honor my original order (that I had already paid for), and they didnt send me a response until Tuesday, April 24 at 10:52 pm, which exceeded their claim that they respond with in one business day! They sent me what looked like a script they copied , and it had NOTHING To do with what I was requesting.
They are violating Federal law, (Law of implied merchantability) by taking my money and NOT giving me either what I paid for, or a refund. This is FRAUD and NOT acceptable!!
It appears they are frauding others too!
#3 Author of original report
Eventually Made it Right
AUTHOR: TheBigYahi - (USA)
SUBMITTED: Friday, October 15, 2010
