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  • Report: #1076189

Complaint Review: Secondspin.com

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  • Submitted: Thu, August 15, 2013
  • Updated: Thu, August 15, 2013

  • Reported By: outofsight — augusta Maine
Secondspin.com
Shepherdsville, Kentucky USA

Secondspin.com Said did not receive certain movies that i sold to them Shepherdsville Kentucky

*Author of original report: It gets worse

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i sold secondspin.com a total of 17 movies.  I shipped the blu ray movies into two seperate shipments.  The first shipment was checked in and recieved and processed.  They second shipment disappeared.  For a total of 9 days, the second shipment never was found, untill i started giving customer service the tracking numbers.  even with the tracking numbers, they still claimed they did not receive the shipment.  On day 10, like a act of god it was found.  However they said only 4 out of the 8 movies were only in the box!  We went around, and around for a whole day.  They blamed it on usps, that they removed the movies, retaped up the box, but only allowed 4 to be delivered.

no one from secondspin.com can come up with a reason why the package was "missing" for 9 days.  Not only that customer service is useless!  I am out 15.75 cause of some worker in their warehouse.  They took the movies or just do not want to give me credit for them.

do not use secondspin.com.  you will be ripped off.  

 


This report was posted on Ripoff Report on 08/15/2013 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Secondspincom/Shepherdsville-Kentucky-40166/Secondspincom-Said-did-not-receive-certain-movies-that-i-sold-to-them-Shepherdsville-Ken-1076189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

It gets worse

AUTHOR: outofsight - ()

Not only did they not give me credit for the 4 movies out of the 8, but reduced amount they were going to give me for the titles they did take in.  3 of them were brand new!

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