- Report: #235779
Report - Rebuttal - Arbitrate
Complaint Review: Secret Cash Card Service
Secret Cash Card Service14 Monarch Bay Plaza, #301 Monarch Bay, California U.S.A.
Secret Cash Card Service RIPOFF FRAUDULENT BILLING NATIONWIDE Monarch Bay, California
This company debited my account for $49.95 check number 9999, with absolutely no authorization, notice, etc. I also incurred $35.00 NSF fee. I contacted the customer service number 1-866-496-1799 ANOTHER SHOCK (NOT)a recording that say you have to complete an online inquiry to get information followed by a phone number of 401-228-9232 but again insisted I must complete an online inquiry. So, as any natural human being, I said the heck with this, by passed the inquiry and AGAIN, HOLD YOUR BREATH ANOTHER SHOCKER. The representative said I checked a yes or no box that authorized this transaction and unfortunately I would not get my money back but to complete YOU GUESSED IT AN INQUIRY. I never checked a YES OR NO BOX. NEVER SAW ONE, I even went back to the site I applied to see where the box was NO BOX I REPEAT NO BOX WHAT SO EVER, NO EXPLANATION IN THE ARBITRATION NOTHING!!! NADA.
READY FOR THIS....YET ANOTHER SHOCKER...The inquiry form does not work either. I have submitted now 4 different email addresses in which it gives you a pretty little confirmation number and a ticket to check status. The ticket ensures you it will send a confirmation email to your address - but YOU GUESSED it the confirmation email never arrives! My response from the representative at the 401-228-9232 phone number I contacted was there YOU GUESSED IT...must be a problem with my email address. YEAH....a problem with ALL FOUR address. BOLONEY!!!!!
So I have not printed off all the tickets, site address, copies I could scrounge up and am headed to WACHOVIA today to express my disgust and demand the funds be credited back to my account using the rip off report suggestions I have read about. WISH ME LUCK!
Aiken, South Carolina
This report was posted on Ripoff Report on 02/13/2007 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Secret-Cash-Card-Service/Monarch-Bay-California-92629/Secret-Cash-Card-Service-RIPOFF-FRAUDULENT-BILLING-NATIONWIDE-Monarch-Bay-California-235779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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