SPECIAL UPDATE: January 6 2013: Secure Data Recovery remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Secure Data Recovery is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.Ripoff Report REVIEW / Secure Data Recovery Services Commitment to Customer Satisfaction
To date, Secure Data Recovery has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Secure Data Recovery has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Secure Data Recovery remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at email@example.com
Secure Data Recovery Services joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ed Magedson - Founder, Rip-off Report S
ecure Data Recovery Services approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report. Secure Data Recovery Services tried very hard to contact the authors of the reports. Ripoff Report discovered that several of the reports must have been filed by competitors posing as clients or consumers attempting to discredit them & damage their reputation.SECURE DATA RECOVERY SERVICES CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
With over 25+ years of experience on Secure Data Recovery Services team, you can rest assured that your data is in the most able and caring hands of the industry. Regardless of the problem, Secure Data Recovery Services can help - their data recovery engineers are the most talented in the field, and are equipped with specialized state-of-the-art technology to help you get your data back as quickly and effectively as possible. Secure Data Recovery Services / Statements from the management.
Secure Data Recovery Services management team would like to thank you for taking the time to review Secure Data Recovery Services. Secure Data Recovery Services provides have been operating in the data retrieval industry since 1997 and offer world-class data recovery and repair services and support. Our team of professionals are experts in providing advanced disk data recovery solutions. Our network of hard drive data recovery specialists provide: fast, friendly, accurate and reliable data recovery service. In our long history in the data recovery industry, we have had the privilege and the honor of working with some of the most well-recognized names in the world. Our customers can be found on the Fortune 500 list, in today's news, and right in your neighborhood. We stand by our dedication to quality. Regardless of who you are and whatever your situation may be, we are looking forward to providing you with the same world-class service that our corporate clients have come to expect. We invite you to take a look at some of the letters of appreciation we received from our past clients. Some of the world's largest companies rely on us to provide a range of professional data recovery services. We have served clients in a variety of professions and industries, including financial services, real estate, health care, banking, automotive, telecommunications, military, education, legal, retail and many others. We take great pride in showcasing them here for all to see. Please visit our featured testimonial letters.
"Secure Data Recovery Services is Secured and Verified Business
Secure Data Recovery Services has been verified and secured by both Verisign and McAfee Secure, their privacy statement has been approved by TRUSTe Organization, merchant services are Authorize.Net Certified.
., and SecureDataRecovery.com is one of the few data recovery sites to
receive the Extended Validation SSL Certificate.Secure Data Recovery Services Partners and Certifications"
Secure Data Recovery Services is a Seagate / Maxtor Certified Partner, as well as AMD Solution Provider Member, Iomega Technology Partner, Intel Channel Partner, Dell Certified Partner, Microsoft Gold Certified, Symantec Registered Partner, VMWARE Registered Partner, IBM Business Partner, Lenovo Partner, HP Business Partner as well as BBB Accredited Business with an A Rating."ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, Secure Data Recovery Services is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so the member business can make things right with them. Whatever it takes, even if thats means a full refund. Ripoff Report emailed the authors of each reports filed about Secure Data Recovery Services to make things right with them. As stated above, several of the Reports were found to be posted by the same person, the other customers still have not contacted us back since doing the mailing 10 days ago.
After speaking with the management at Secure Data Recovery Services and emailing anyone who filed a complaint in the past, Rip-off Report is proud to give Secure Data Recovery Services a positive Rating. Secure Data Recovery Services made efforts to ensure that all customers were satisfied and Secure Data Recovery Services has assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.
Secure Data Recovery Services Management, stated We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Secure Data Recovery Services remain strong, consistent and positive.
*Any consumer not receiving satisfaction from any member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.comSTATED IMPROVEMENTS FROM SECURE DATA RECOVERY SERVICES.
Secure Data Recovery Services commitment to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Secure Data Recovery Services willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
At Secure Data Recovery Services we Offer a no data, no recovery fee guarantee and we are throughout the service, we send you regular updates on our recovery efforts and successes. We perform all types of data recovery - from any storage device, and for any data loss scenario. Our services are available to everybody - businesses, organizations, and individuals. You can reach us any time of the year and all around the clock, including nights, weekends, and holidays. Our engineers work all around the clock until your critical data is fully recovered. We are often able to finish emergency cases same day, or within 24 hours. With over 25+ years of combined experience on our team of engineers, as well as a sweeping array of specialized equipment and facilities, you can be sure that we will meet your needs and exceed your expectations... Secure Data Recovery Services is a privately owned company, offering world-class data recovery and repair services and support that provides the highest quality and service with convinient offices all over United States since 1997. Our team of professionals are experts in providing advanced disk data recovery solutions. Our network of hard drive data recovery specialists provide: fast, friendly, accurate and reliable data recovery service.
*Any consumer not receiving satisfaction from any member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Secure Data Recovery Services will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Secure Data Recovery Services, you are invited to contact them directly via email: firstname.lastname@example.org (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Secure Data Recovery Services directly at 1-800-388-1266 (24 Hour Customer Service Support Hotline).
As always, Rip-off Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Secure Data Recovery Services or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.