• Report: #1040186

Complaint Review: Security Alarm Now

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  • Submitted: Tue, April 02, 2013
  • Updated: Wed, April 03, 2013

  • Reported By: Daynelbi — Union City California
Security Alarm Now
425 W. Guadalupe RD. #116 Gilbert, Arizona United States of America

Security Alarm Now STAY AWAY FROM THIS COMPANY Gilbert, Arizona

*General Comment: This Is Incorrect

*UPDATE Employee: Clarification and perspective

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Stay away from this ADT dealer. I applied for work with these people and they hired me right away without doing any background check. I was emailed a terrific pay plan which I never received my full compensation for the work and sales that were completed. I was cheated out of over $6000.00 by these people. They made up a bunch of phony fees to back charge me for and then they gave me a 1099 statement for $2000.00 more than I was actually paid. I am located in California so they know it is difficult to come to the office and complain to the owner. ADT should revoke their alarm license. They suck!

This report was posted on Ripoff Report on 04/02/2013 08:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Security-Alarm-Now/Gilbert-Arizona-85233/Security-Alarm-Now-STAY-AWAY-FROM-THIS-COMPANY-Gilbert-Arizona-1040186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

This Is Incorrect

AUTHOR: Wood17 - ()

I would just like to state that I have almost entirely gone through the interview process and it is nothing like how you just explained it. It has been very in depth and very long. They have done back ground checks, reference checks, three interviews, one DISK evaluation, and I'm still not done. Doesn't sound anything like how you just explained it. As for the owing you money, I don't know. I haven't been hired yet. I do know that they pay very well for the two weeks of training and even fly you out and put you in a hotel during that training. All paid for, plus compensation. 

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#2 UPDATE Employee

Clarification and perspective

AUTHOR: T Carr - ()

I am the Director of Human Resources/Corporate Compliance with Security Alarm Now.  Without knowing who this individual is, it is difficult to ascertain or provide specific information regarding their experience.

However, I can confidently state that we do not bring anyone on board without a thorough due diligence process that includes background checks, credit checks (where applicable by law, not in California), employment verifications and reference checks.

We strive to provide a positive and prosperous working experience for all members of our team and are always open to communication and feedback. 

Our commitment to excellence is exemplified by our Top 5 ranking and award for highest customer retention.  I welcome the opportunity to discuss this matter directly and invite the individual who posted the original report to contact me directly.

Thank you,

Tom Carr
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