• Report: #805462

Complaint Review: Security Finance

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  • Submitted: Mon, December 05, 2011
  • Updated: Sat, December 22, 2012

  • Reported By: TynanAmur — Henryetta Oklahoma United States of America
Security Finance
Internet United States of America

Security Finance Harassing, Rude, Dishonest, Law Breakers Internet

*UPDATE EX-employee responds: Old thread....

*Consumer Comment: X- Customer

*Consumer Comment: X- Customer

*Consumer Suggestion: Security Finance

*REBUTTAL Owner of company: employee of this compay

*UPDATE Employee: Somethings not right

*UPDATE Employee: constant calls

*UPDATE EX-employee responds: .....

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Hello All,

I got a small loan at the Security Finance office in Henryetta Oklahoma. During the process they were polite and seemed honest. (I needed the loan to pay for my grandmothers funeral.) The next day they started the phone calls. I would receive 5-6 calls in a 3 hour period, after I would talk with someone. All of them asking when I would be in for my payment. I tried to explain that I had just got the loan but the phone calls continued.

The next week they started coming by my job and harassing my managers to speak with me, or they would call the store. Sometimes one would call the store while another was at the store. This caused me to lose my job because of the scene it was causing with the customers. 

It feels horrible because I just buried my grandmother and now I have to deal with the harassment from these people. It wouldn't help to talk to the manager, because she is one of the ones calling.

What should/can I do. I've been making the payments and they continue to Harass. They are even now going as far as going to my mothers job and home, harassing her.

This report was posted on Ripoff Report on 12/05/2011 11:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Security-Finance/internet/Security-Finance-Harassing-Rude-Dishonest-Law-Breakers-Internet-805462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 7Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Old thread....

AUTHOR: Anonymous - (USA)

This is an old thread. Please let it die. Also if you are going to complain about a "bad company" please make sure you yourself can use correct grammar and Not Type Like This Where Every Word Is Capitalized.
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#2 Consumer Comment

X- Customer

AUTHOR: Jennifer Mckay - (United States of America)

Security Finance Is Not A Good Company. Exspecially If U Made A Mistake An Fell behind On Ur Account.. Cse if Sumethang Happened In Ur Situation..If U Work 4 Da Company. An Commenting... U Are Just Defending A Company U Worked 4. An Probably Never Even Had A Loan With Them.. U Need 2 Believe Our Reasons..Cse Y Would Our Reasons Not B Tru. We Experienced Da Dis Respect Of Da Company An Became. Unsatisfied. Were Not Wastering Our Time Commenting Just 4 No Reason. Were Surly Letting It Known These Are Tru Facts An We Will Take Action Cse. Harrassment Is Unexceptable.
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#3 Consumer Comment

X- Customer

AUTHOR: Jennifer Mckay - (United States of America)

Security Finance Is Not A Good Company. Exspecially If U Made A Mistake An Fell behind On Ur Account.. Cse if Sumethang Happened In Ur Situation..If U Work 4 Da Company. An Commenting... U Are Just Defending A Company U Worked 4. An Probably Never Even Had A Loan With Them.. U Need 2 Believe Our Reasons..Cse Y Would Our Reasons Not B Tru. We Experienced Da Dis Respect Of Da Company An Became. Unsatisfied. Were Not Wastering Our Time Commenting Just 4 No Reason. Were Surly Letting It Known These Are Tru Facts An We Will Take Action Cse. Harrassment Is Unexceptable.
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#4 Consumer Suggestion

Security Finance

AUTHOR: Ashley - (United States of America)

1st of all get the Supervisor information, he/she usually handles less than 10 offices around the area. Let her know what has happened. You never know what she can do for you. Keep track of all the recordings the leave on your message machine. If someone tells you that Security Finance called and talked to them ask what about. Revealing personal information like how many days you are due or the amount you are due for is illegal. Keep track dates and time. If a 3rd party gets a call for you, it is the employees job to remove the number if the 3rd party asks for them not to call back.

You can always call their complaint number and if they dont want to give it to you, call another office and ask them for it.

You can always file a cease and desist, I dont even think you need an attourney to file one with that office. But Im not 100% sure, look it up and see if you can just get a notary to notarize it

Hope this has been helpful

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#5 REBUTTAL Owner of company

employee of this compay

AUTHOR: damnyankee31 - (United States of America)

so there coming to your moms job, get a lawyer this is illegal, two they cant cant call you if your not due for  a payment, three, if they are calling your job, and so much a let a little bit of your personal info to anybodie but you , is against federal law and once again get a lawyer cause they cant do that. i work for this company and i will no longer deal with treatment of any customers from any state.  together we all can bring this compay to justice and bring it down to were it belongs.... in hell
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#6 UPDATE Employee

Somethings not right

AUTHOR: anonymous - (United States of America)

I work for a security finance in oklahoma and everything that you've said is very odd. If you are current on your account, we don't call you. If you just open a loan, you don';t get called the next day to make your first payment. Once the payments is missed we call once the day after, and twice a day after that if we do not make contact. Read the back of the contract you sign. It isn't harassment to try to make contact with you if a payment is missed and no contact has been made. All you should have to do is call and keep in contact. when you give references, you're agreeing that it is ok for the employees to call them to try to get in touch with you. My suggestion is next time,  read before you sign, or don't get the loan.
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#7 UPDATE Employee

constant calls

AUTHOR: damnyankee31 - (United States of America)

im an employee with security finace in georgia, im also tired of the way this company treats people who has owed this company money. as far as the calls go they can call you many many times a day, but they can only leave 2 or 3 messages a day i believe its 2. now if they were coming to your job , always ask  what they said word for word, cause if they told anybody anything about your acount with them, as far if payment is due, who they work for or even if they talked to you about your acount in fron of others,   that is called third party disclorure and violates federal law.

remember all debt collectors have to follow the...  (fair debt collection act )     and      (the fair debt collection practices act)

 they are a long boring reading but you would be suprised at what debt collectors  cant do.......they also cant call for colletions before your due date, only for a friendly reminder, collection should only start the day after your do date.

  to anybody who reads this thaks for your time, its been the worst collections job if ever had, and i hope the info helps.
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#8 UPDATE EX-employee responds

.....

AUTHOR: Anonymous - (USA)

If your story is true and factual, I would contact their corporate office. If you do not get somewhere with them contact your states consumer protection division.

Security Finance Corp
1-866-281-7043
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