- Report: #1094983
Report - Rebuttal - Arbitrate
Complaint Review: Securus Technologies
Securus TechnologiesPO Box 1109 Addison, TX 75001 Internet USA
Securus Technologies Securus Correctional Billing Services Rip off! they block your account if you pay daily with debit card. There is NO way to speak to a live person. Internet
*Consumer Suggestion: SECURUS THE WORST CRIMINALS OF ALL!
*Consumer Suggestion: Help File a Class Action Lawsuit Against Securus
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This company sets up a 'prepaid collect call' account to recieve calls from inmates. What they fail to tell you is that although there is no minimum amount to add to account you CAN NOT add money daily with your debit card.
If you do so then your account is BLOCKED for 30 days! If there is any kind of noise in background it could drop your call because it thinks its a 3rd party call and they DO NOT refund for any dropped calls.
You cannot reach a live representative UNLESS you use the option to "block or remove a number from your account" in which case will then route you to a live representative.
This report was posted on Ripoff Report on 10/27/2013 05:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Securus-Technologies/internet/Securus-Technologies-Securus-Correctional-Billing-Services-Rip-off-they-block-your-accou-1094983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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