• Report: #1144975

Complaint Review: Sedona Hummer Tours

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  • Submitted: Thu, May 08, 2014
  • Updated: Thu, May 08, 2014

  • Reported By: Mechanic — Sedona Arizona
Sedona Hummer Tours
Yavapai St. Sedona , Arizona USA

Sedona Hummer Tours Marc Balocco - Owner, Top Hat Enterprises, Sedona Offroad Adventures, Overland Affair, Sedona Jeep Tours Payroll Cheat, Verbally Abuses Employees, Cuts Corners On Anything and Everything Sedona Arizona

*Author of original report: Slick Willy

*UPDATE Employee: All Wrong And Misleading

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 Yes, I am a disgruntled former employee, but there are reasons beyond the pale of human decency with Marc Balocco.

 I am a 50+ year old ASE Certified, professional auto technician. Hired on a salary to repair and maintain the 5 running hummer H1's used in his tour business. The first thing that caught my attention was a Military M923 version of the H1, painted orange with tour logos, and running customers on a daily basis. There are NO replacement parts available for these vehicles to the public, not to mention its illegal for a private person to own one - you can get these after a conversion is done, but this is rather costly, and has to be DOT approved. When I started to find all the slip-shod, jack-leg, shade-tree, and out right n-rigged repairs that had been done in the past on these vehicles I started to ask questions of the drivers. There had been no less that 5 "mechanics" in this repair shop in the last year alone, some I was told had no clue how to fix cars and only made things worse. When I asked about ASE Certs nobody understood what this was. When I found some "repairs", especially frame cracks that looked to have been welded by drunks, I downed the dangerously unsafe trucks - Calling the reservation office, (Mrs. Balocco), and informing her that I could not let these run tours because of liability.

 Thats when Marc Balocco came unglued. He demanded that I never talk to his drivers, never talk to his wife, never say anything to anyone about the condition of his property. He alone would decide what was safe or not, and assigned another employee to direct what repairs I would do as they decided. Neither he nor his assignee had any experience in auto repair - but money is the only thing that matters to this guy.

 Now it isn't all rude-boss that made me have to leave. My wife suffered cancer for years and passed away two days before Thanksgiving 2013. When I informed Mr. Balocco that I needed time off, for obvious reasons, he literally stated he didn't care about my home life, and that if I chosse to loose 2-3 days pay that was up to me. When I said it was salary, (50-60 hours a week for $700 take home), he said its whatever he wanted it to be. After checking into the 6 months of pay stubs I found this guy had robbed me of over $1000, not to mention theres never time and a half over forty hours.

 On the day I quit, he actually screamed that I couldn't - ordered me to shut up and get back to work. To which I told him he did not own people - I really don't think anyone had ever talked to him like that - he called the Sedona Police Department as if they could force me not to quit ..................

 If anyone takes a tour on an orange hummer in Sedona Az, you do so at your own peril - they require a signed damage/injury waiver with every ticket sold. Az DOT, Fed DOT, EPA, and the Industrial Commision of Arizona (az dept of labor) have all been informed of this would-be god and his shyster business.

 Thank You


This report was posted on Ripoff Report on 05/08/2014 05:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sedona-Hummer-Tours/Sedona-Arizona/Sedona-Hummer-Tours-Marc-Balocco-Owner-Top-Hat-Enterprises-Sedona-Offroad-Adventures-1144975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Slick Willy

AUTHOR: Mechanic - ()

There is no such thing as "Federal Certification" for tour drivers, (willy can't lie very well). Moving to another location to avoid EPA fines for ground pollution will not work, as you're finding out about now.

The race card? Really? One would question Sedona Hummer Tours' hiring policy since there are no minority emploees, not one. There aren't even any female drivers, although females are the desired hires for the sales booth and store........

 Willy is the driver manager, not the company business manager - as he would have people believe. He is a pompus, arogant, self-absorbed little guy who has obviously stepped in here without his masters consent, and soon Mr. Balacco will be screaming at you again for assuming you are not a peasant. But don't fret, lacky's like you are hard to come by, so just keep your head bowed and apologize at the apropriate time as usual.

Sedona Off Road Adventures are known hacks, nothing can change this, except maybe new ownership in another state with all different paint. Having burned a known career technician, as well as other less qualified mechanics, has led to their inability to find decent repair personel now.

Again, buy a ride at your own peril - thats the record that speaks for itself, slick willy.

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#2 UPDATE Employee

All Wrong And Misleading

AUTHOR: willy928 - ()

 The statement written by the unnamed disgruntled employee was at the least, melodramatic. I am the proud manager of Sedona Offroad Adventures and worked very close with the disgruntled employee and I am close to the family who owns the business. Let me first set the record straight and I will have a little decency to leave his name out of my statement to spare him further embarrassment. 

 The disgruntled employee could not supply his ASE certification number when hired, but even without that reference Sedona Offroad Adventures gave him a chance. The salary which he was offered and he eagerly agreed to accept was based on his experience and the local standard. We are a rural area with no industrial or manufacturing base.
 
 His resume’ stated he had experience managing fleet vehicles, we soon found that was not the case. However we were willing to work with him and get him up to speed. He exhibited confused work habits and rarely worked more than a 40 hour work week. Any requested time off by him was granted, no questions asked. He was been paid in full on his final check.
 
 The one police incident he described happened when he got angry which was often. He quit and was asked for the company keys to our garage after he had quit. He refused, made violent threats and only then were the police called as safety measure to protect our other employees.
 
 He said to us and other employees on a number of occasions he was divorced, he bragged that he dated and and we never heard of a sick wife stricken cancer. Also by his own statements toward the end of his diatribe he posted on this forum. He was known to be a racist and used a lot racial slurs throughout the work day.
 
 Our entire fleet of vehicles are properly registered, insured with all appropriate local, state and Federal agencies. Safety is our number one concern and our record proves it!
 
 All of our professional guides are constantly being trained and all are certified by the Federal Government. We have over the past decade given tens of thousands of high adventure tours into the wilderness in a safe manner and we are a member of the BBB with the highest possible rating. Our record speaks for itself.”
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