• Report: #1037031

Complaint Review: Seiko

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, March 22, 2013
  • Updated: Mon, March 25, 2013

  • Reported By: JSY1221 — Baltimore Maryland
Seiko
1111 macarthur blvd mahwah, New Jersey United States of America

Seiko CONSERV Seiko does not honor warranties - false advertisement! mahwah, New Jersey

*Consumer Suggestion: Not just an issue with Seiko

*Author of original report: How long have you been employed by CONSERV/SEIKO?

*Consumer Suggestion: Need to understand the meaning of words better

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased a Seiko watch, the watch is water resistant to 99 feet.  I wore the watch for 6 days, never swam, never immersed my watch in water, simply showered each morning prior to going to work.

The watch filled with water, but since the watch has a warranty I sent it off to CONSERV the rep that repairs warranty claims for Seiko.

When I phoned today, I was told that the watch repair would be more then the cost of the actual watch.  That although the watch is water resistant to 99 feet, that ONLY MEANS THAT IF YOU GET CAUGHT IN THE RAIN YOUR WATCH WILL BE OK.

So I've purchased a product that Seiko does not stand behind and they falsely advertise their product as being water resistant to 99 feet when it cannot withstand a daily shower.

I will NEVER purchase another Seiko product again and I will file a complaint with the BBB.

This report was posted on Ripoff Report on 03/22/2013 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Seiko/mahwah-New-Jersey-07430-2124/Seiko-CONSERV-Seiko-does-not-honor-warranties-false-advertisement-mahwah-New-Jersey-1037031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Seiko

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Not just an issue with Seiko

AUTHOR: IrishFutbol - ()

You could buy a $5 water resistant watch from WalMart.  You could buy a $50,000 water resistant Rolex.  Both will break if you regularly take them in the shower, as every watch maker in the world will tell you that if you regularly submerge a resistant watch, it will get water in it.

Before you buy another watch, I highly recommend educating yourself of the meaning of resistant, and again suggest you look into the difference between water resistant and water proof.
Respond to this report!
What's this?

#2 Author of original report

How long have you been employed by CONSERV/SEIKO?

AUTHOR: JSY1221 - ()

Sounds like you are an employee of CONSERV or Seiko...good luck with that, if they treat the consumers as they have treated me, I can only imagine how they treat their employees.

Need I say it again...Water Resistant to 99 feet...I took a shower for 6 days...I didn't deep dive...FASLE ADVERTISEMENT...they need a class action lawsuit brought against them. 
Respond to this report!
What's this?

#3 Consumer Suggestion

Need to understand the meaning of words better

AUTHOR: IrishFutbol - ()

Your mistake is your own fault, as the watch wasn't falsely advertised.  Every other "water-resistant" watch would break if you stood in a shower

There are water resistant watches and water proof watches.  Resistant doesn't mean water can't get inside.  It simply means at a little water shouldn't get inside, but if you leave it in a shower, water will get in.  Just as fire resistant items still burn and shock resistant phone cases can break, water resistant watches can get wet if you leave them in water.

If you want a shower watch, look for a diving watch, or some other watch that's advertised to be able to withstand constant water..
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
successfully