- Report: #1037031
Report - Rebuttal - Arbitrate
Complaint Review: Seiko
Seiko1111 macarthur blvd mahwah, New Jersey United States of America
Seiko CONSERV Seiko does not honor warranties - false advertisement! mahwah, New Jersey
*Consumer Suggestion: Not just an issue with Seiko
*Author of original report: How long have you been employed by CONSERV/SEIKO?
*Consumer Suggestion: Need to understand the meaning of words better
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The watch filled with water, but since the watch has a warranty I sent it off to CONSERV the rep that repairs warranty claims for Seiko.
When I phoned today, I was told that the watch repair would be more then the cost of the actual watch. That although the watch is water resistant to 99 feet, that ONLY MEANS THAT IF YOU GET CAUGHT IN THE RAIN YOUR WATCH WILL BE OK.
So I've purchased a product that Seiko does not stand behind and they falsely advertise their product as being water resistant to 99 feet when it cannot withstand a daily shower.
I will NEVER purchase another Seiko product again and I will file a complaint with the BBB.
This report was posted on Ripoff Report on 03/22/2013 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Seiko/mahwah-New-Jersey-07430-2124/Seiko-CONSERV-Seiko-does-not-honor-warranties-false-advertisement-mahwah-New-Jersey-1037031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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