- Report: #350672
Report - Rebuttal - Arbitrate
Complaint Review: Select Comfort Bed Company
Select Comfort Bed Company6105 Trenton Lane N. 55442 Minneapolis, Minnesota U.S.A.
Select Comfort Bed Company Flat Uninflattable Bed Minneapolis Minnesota
*UPDATE EX-employee responds: I have to agree with the Consumer
*Consumer Suggestion: What a Ridiculous Response by Employee
*UPDATE Employee: Your Warranty Info
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A Representative for the company has admitted that the company is changing out the pump in their newer models as they have had problems with the current pumps.
Therefore I asked why I am required to pay over 2 hundred dollars for a new pump when the company is already replacing the pumps.
It just seems to me that a company that made $3,624.99 off of me would want to give me some assistance. I even paid for the bed on a cash bases by putting the whole amount on my Visa Card.
I realize that $250.00 may not sound like alot, but it is for me at this time.
Also there is an ethical responsiblity on the part of a company to treat its customers better than this.
So here I lay with a bed that is completlly flat on one half side. This makes it very unconfortable to sleep on as I tend to roll into the flat area and wake up in so much discomfort. Quite Ironic since the name of the bed is Select Comfort Bed.
It also occurs to me that other good people are out there stuck with a bad bed pump. I would really hope that this company would be required to replace the defective pumps in the older models as well as the new ones they are currently doing. Please Remember.... my Bed is only FOUR Years Old this July!! I have been having problems for the last six months, since February this year.
Perhaps if enough of us band together we can get this company to do the right moral thing which is to stand by their very expensive product. I sincerely appreciatae any and all assistance. Thank you.
This report was posted on Ripoff Report on 07/13/2008 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Select-Comfort-Bed-Company/Minneapolis-Minnesota-55442/Select-Comfort-Bed-Company-Flat-Uninflattable-Bed-Minneapolis-Minnesota-350672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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