- Report: #320018
Report - Rebuttal - Arbitrate
Complaint Review: Select Comfort - Selectcomfort - Selectcomfort.com - Sleep Number Bed
Select Comfort - Selectcomfort - Selectcomfort.com - Sleep Number Bed9800 59th Avenue North Minneapolis, Minnesota U.S.A.
Select Comfort - Selectcomfort - Selectcomfort.com - Sleep Number Bed Sold bed but not receive digital pressurizer - they wanted $100 more for it Minneapolis Minnesota
*UPDATE Employee: A bed is a very specific thing. Everyone likes something different.
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
When I received the bed I noticed it did not have an air pressure monitor (the digital readout instrument) so that I could 'SELECT' the pressure in my bed or re-adjust it based on changing need or preference. I immediately called the Select Comfort sales office and after two weeks of phone-tag the sales supervisor informed me the digital pressure readout instrument would be an additional $100 plus shipping and tax. I reminded her that none of the data they provided me ever described that I would not be able to 'select the number' for air pressure comfort in the model I purchased; inquiring of her "What was the use of paying a premium price for what was, in its current state, was nothing more than an air mattress with a pump?" I encouraged her to check further, which she later said she did, but by the time she got back the 30-day trail period was over. And still she insisted the only way I could have a 'true select comfort experience' was to buy the digital monitoring device for the additional $100.
This type of company policy/business practice is completely unacceptable; purposeful misinformation is ONLY meant to rip-off the consumers and dig ever deeper into their wallets. I will never recommend them. In fact I will discourage all I know from purchasing any merchandise from the Select Comfort company.
There are so many other types of air or gas-filled beds (including those used by hospitals (the SAT bed) for which your insurance can reimburse the cost) to choose from that I encourange all who read this to investigate ANY of these other manufacturers. Save yourself the headache.
Black Canyon City, Arizona
This report was posted on Ripoff Report on 03/21/2008 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Select-Comfort-Selectcomfort-Selectcomfortcom-Sleep-Number-Bed/Minneapolis-Minnesota-55442/Select-Comfort-Selectcomfort-Selectcomfortcom-Sleep-Number-Bed-Sold-bed-but-not-rec-320018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.