Called today to find out why their records do not show the payments I have made. First woman was nice and said'Yes you are correct and I don't know where the lawyers got that amount' Called back in the time frame she told me to so I could double check on the figures and got the lady from hell.
It seems the only reason I was told to call back later was to have Sally tell me in brief manner (she comes in later) that they messed up and placed some money onto my payments that should have paid off some fees! Now since they HAD to cover someones mistake (my words) they took money from mortgage payments to pay their fees for servicing my loan. 'So bottom line' she says 'is to pay the 3,500 dollars in ten days or the lawyer will do what they got to do!'
I have a current unapplied balance of 1199.98. Plus a payment of 883 and 441.50 in their accout instead of being applyed to my mortgage. My lawyer says for 600 MORE dollars he will call their lawyer to see what is going on. Last time he talked to them I ended up still paying the full amount (4420) to cover their fee's ,lawyer fee's, court costs and another 800 to my lawyer for making the call. Oh and then added 247.89 to the next 6 payments to cover late charges cause once they reverse a payment, it becomes late from the day IT WAS DUE!
I'm in the wrong religion! And Jeff- you write a nice story. Too bad you ain't helping some of the people that need it. I bet only one person got fired due to rudeness in the past three years. Wasn't a pet and used four letter words. Crude and rude is all I have dealt with since SPS took over 'servicing' loan. Who gets the money from reselling my house? SPS! We don't kill they, we just help out.