- Report: #1044186
Report - Rebuttal - Arbitrate
Complaint Review: SelectSpecs.com
SelectSpecs.com37 Station Road, Westgate on Sea, Kent, UK, CT8 8Q Internet United States of America
SelectSpecs.com Cancelled Order, Wouldn't Refund - So Sent Item Against My Wishes Once They Knew I Had Filed Dispute With Bank Internet
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A week later, no responses...I had to sign for a parcel in the post. It was the glasses I told them not to send...they deliberately did so when I told them not to.
Fortunately I had taken screenshots of my account that prove the order was put on hold. So I think this only further adds to my case and confidence in getting my money back.
I am not sending the glasses back - they will have to get their own courier to pick them up, because I doubt I will get the postage money back for doing so.
I would avoid this company at all costs. They are unethical and have terrible customer service. They care only about money...and covering up the negative reviews - if you watch their online behaviour you will notice they frequently try and get negative reviews taken down.
This report was posted on Ripoff Report on 04/18/2013 04:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/SelectSpecscom/internet/SelectSpecscom-Cancelled-Order-Wouldnt-Refund-So-Sent-Item-Against-My-Wishes-Once-Th-1044186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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