- Report: #746486
Report - Rebuttal - Arbitrate
Complaint Review: Sensa weight loss system
Sensa weight loss system28516 Livingston Ave. Valencia California 91355 1590-D Rosecrans ave. Manhattan Beach, California United States of America
Sensa weight loss system Intelligent beauty, Sensa Products llc #255 Charged 98.00 for "free sample" 32 days after receipt and then would not refund money because it was more than 30 days. Manhattan Beach, California
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In the mean time I received e-mails from sensa, not one said anything about charging me in 32 days or that I needed to cancel anything in 30 days. When I received another box from sensa (which I did not open) and then checked my credit card bill, I noticed that they had charged me 98.00. I called sensa and they said they would refund my latest charge. I then called my credit card company to report the fraud and make sure the charges where reversed,and they said that they had also charged my credit card another 98.00 the previous day.
I called back sensa and they said they would not refund the other charge and that they (Dshon was his name)would not let me speak to a supervisor.
I returned both boxes to sender and am waiting for the fraud department of my credit card company to dispute this.
This report was posted on Ripoff Report on 06/28/2011 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sensa-weight-loss-system/1590-D-Rosecrans-ave-Manhattan-Beach-California-90266/Sensa-weight-loss-system-Intelligent-beauty-Sensa-Products-llc-255-Charged-9800-for-fr-746486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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