- Report: #1012950
Report - Rebuttal - Arbitrate
Complaint Review: Sensible Home Warranty
Sensible Home Warranty1724 E 12th St Internet United States of America
Sensible Home Warranty SENSIBLE HOME WARRANTYS customer (dis)service and accounts payable departments, purposely employ stall tactics in an attempt to frustrate customers and vendors. Internet
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The representatives at Sensible Home Warranty (SHW) have lied to me, dropped my calls and blatantly hindered my attempts to get questions answered concerning delayed service and unpaid bills.
Sensible Home Warranty IS NOT PAYING VENDORS. I contacted 3 service providers who did multiple jobs for SHW and all 3 told me that they had not been able to collect from Sensible Home Warranty.Some INVOICES were 18 MONTHS OLD! Sensible never returned their calls or emails.
Sensibles Account Payable department has been unresponsive to vendors and has NEVER returned my
calls, voicemails or emails.
If you have problems with a company, file a complaint with the BETTER BUSINESS BUREAU and take action. Its easy to do and only takes a few minutes. Dont just get mad, get results.
Better Business Bureau (BBB) websites:
Good luck and lets make it difficult for these unethical and dishonorable companies like Sensible Home Warranty to rip us off.
This report was posted on Ripoff Report on 02/12/2013 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sensible-Home-Warranty/internet/Sensible-Home-Warranty-SENSIBLE-HOME-WARRANTYS-customer-disservice-and-accounts-payable-1012950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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