- Report: #1042342
Report - Rebuttal - Arbitrate
Complaint Review: Sensible Home Warranty
Sensible Home WarrantyInternet United States of America
Sensible Home Warranty This is the most terrible company that Ive ever had business experience with. Internet
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Obviously, nobody calls you back, so you have to keep calling to find out whats going on with your reimbursement. Let me give you just an example. I sent a receipt to Sensible at the end of 2012. On January 8, I got a response from Kim Stanz (Account Manager), that the check will be released in a week. After several more phone calls and messages to Kim and Simon, I got a message that my check will be released at the next billing cycle. Isnt that a great explanation! On April 4, I got a message from Kim: Please allow until tomorrow afternoon to receive your check. Now, at 11 PM on April 10, I still dont have my check. A friend of mine, who lives in Boston, is a new customer of Sensible and has absolutely the same problem with this company. If you are looking for a home protection plan, please, dont consider Sensible, because the way they operate is not SENSIBLE at all.
This report was posted on Ripoff Report on 04/10/2013 08:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sensible-Home-Warranty/internet/Sensible-Home-Warranty-This-is-the-most-terrible-company-that-Ive-ever-had-business-exper-1042342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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