- Report: #676507
Report - Rebuttal - Arbitrate
Complaint Review: Sensio/Kohls
Sensio/Kohls9229 Sunset Blvd Suite 610 Los Angeles, California United States of America
Sensio/Kohls Recall & Rebate Sham - they don't pay for a defective product recall/rebate Los Angeles, California
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They have recalled a defective product (Sensio 5 Qt. programmable Bella Cooker - Model WJ-5000DE) bc over 60 of them have started on fire. They list a claim form on their marketing company web site (ACBpromotions.com), you follow the instructions, then you get a letter 2 months later saying you are rejected for no receipt (instructions said to estimate cost) and no power cord (instructions said to cut cord but said nothing about mailing it back) - and get this - the letter was send 12/9/10 - I received it 12/16/10 and the letter says if you don't respond by 1/9/11 - claim dismissed. Nice timing over the holidays. They are scamming people to avoid paying the promised rebate for a defective product.
This report was posted on Ripoff Report on 12/29/2010 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/SensioKohls/Los-Angeles-California-90069/SensioKohls-Recall-Rebate-Sham-they-dont-pay-for-a-defective-product-recallrebate-676507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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