- Report: #713109
Report - Rebuttal - Arbitrate
Complaint Review: Sergeants Towing
Sergeants Towing2045 North Vancouver Ave, Portland, OR 97227 Portland, Oregon United States of America
Sergeants Towing Sergeants Towing Portland Oregon Entrapment Towing Scam Portland Oregon, Stalking, Denny's, NE Grand St., Photo Stalking Portland, Oregon
*Consumer Suggestion: Dennys vs Red robin
*Consumer Comment: Perhaps the best I can think of
*General Comment: very good
*Consumer Comment: I buy from better places
*Consumer Comment: PARK LEGALLY
*Consumer Comment: Exactly
*REBUTTAL Individual responds: Tire Spike? Yes, There Called Calthrops!
*Consumer Comment: Not Good
*Consumer Comment: Denny's of Simi Valley, California Rip-Off
*Consumer Comment: To the blithering butt-head who re-butts me all the time
*Consumer Comment: Unfortunately, you can't fix stupid!
*Consumer Comment: Maybe the complainant does not understand or believe in property laws
*Consumer Comment: Prehaps its best
*Consumer Suggestion: How is the sign even relevant?
*General Comment: I hope you are ALL joking...
*Consumer Comment: Silly
*Consumer Comment: Senseless rant!!
*Consumer Suggestion: Mr. Greedy-Greeley
*Consumer Comment: replying to the retardo dimwit that commented on me!
*Consumer Comment: TWO Reasons to AVOID DENNY'S
*Consumer Comment: SAY WHAT??
*Consumer Suggestion: The sign seems deliberatly misleading
*Consumer Comment: a previous West Linn Resident
*Consumer Comment: Native Americans?
*Consumer Comment: Not Denny's property
*Consumer Comment: Nothing like entitlement.
*Consumer Comment: Lack of personal responsibility
*Consumer Comment: The parking lot is never more than half full...
*Consumer Comment: Thank you, THANK YOU!
*General Comment: Troll of the year
*Consumer Comment: I park
*Consumer Comment: Say what?
*Consumer Comment: I don't get it.
*Consumer Comment: Non consent tow laws
*Consumer Comment: Food Poisoning
*Consumer Comment: In summary
*Consumer Comment: Horrific
*Consumer Comment: User
*Consumer Comment: The tow trucks got paid
*Consumer Comment: rk
*Consumer Comment: Never paid a thing
*Consumer Comment: GREED has really risen sharply over the years!
*Consumer Comment: IQ's have dropped so sharpl over the years.
*Consumer Suggestion: Damage all tow trucks? Really?
*Consumer Suggestion: Solution to Parking Issue
*REBUTTAL Owner of company: Don't Get Mad, Get Even
*Consumer Comment: Towing Scavangers
*General Comment: What the..
*General Comment: Interesting
*General Comment: Good one!
*General Comment: Hold up!
*Consumer Comment: Even better
*Consumer Comment: Small towns
*Consumer Comment: Towing Scavangers
*Consumer Comment: Exactly
*Consumer Comment: Read #41
*Consumer Comment: The problem is ....
*Consumer Comment: Towing in Portland
*Consumer Comment: You guys
*UPDATE Employee: denny's towing
*Consumer Comment: Why?
*General Comment: The usual towtards
*Consumer Comment: HaHa
*Consumer Comment: Here's your sign....really? c'mon
*General Comment: Totally agree
*Consumer Comment: For your reading pleasure....
*Consumer Comment: Mr Rik - diculous
*Consumer Comment: I park WHERE I PLEASE!
*Consumer Comment: Good for you
*Consumer Comment: Yep, that's how this country was founded
*Consumer Comment: Violence and criminal acts? Really?
*Consumer Comment: Right
*Consumer Comment: first put on gloves and masks, then beat the hell out of the Spotter
*Consumer Comment: Ridiculous
*Consumer Comment: I've damaged MANY a tow truck!
*Consumer Comment: To the OP. You parked wrong, you are wrong. BUT...
*Consumer Comment: @marie and op
*Consumer Suggestion: Some good news, some bad news.
*Consumer Comment: Follow Up
*Consumer Comment: Solution to the problem
*Consumer Comment: Red Robin does warn their customers
*Consumer Suggestion: I LIKE your thinking Marie!
*General Comment: Suggestions to stop this
*Consumer Comment: Sorry Attyboy...
*Consumer Suggestion: The BEST advice!
*Consumer Comment: Tirade
*Consumer Suggestion: Solution
*Consumer Suggestion: Real Simple
*Consumer Comment: So hard to be sympathetic....
*Consumer Comment: It's a Catch-22.
*Consumer Suggestion: Me too
*Consumer Comment: I'll concede a bit...
*Consumer Suggestion: I got towed too.
*Consumer Suggestion: Suggestion to Denny's
*Consumer Suggestion: Nope
*Consumer Comment: The number of cars towed is irrelevant!
*Consumer Suggestion: Yeah but
*Consumer Comment: They are 2 different parking lots!
*Consumer Suggestion: Wow, sounds like Denny's is makin more money on towing than food!
*Consumer Comment: Are you serious?
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Around 8pm on Saturday March 26th, 2011 my family and relatives totaling 13 of us with 7 kids
went to Red Robins 1139 Northeast Grand Avenue Portland, OR 97232 - (503) 231-9223
We celebrated 2 birthdays and also donated to the Special Olympics fundraiser where several
Portland Police Officers were there to support.
We parked on the side of the Red Robin building where the parking lot is owned by Dennys restaurant on 425 NE Hassalo St. Grand, Portland Oregon (503) 236-3727. There was one sign
on a lattice fence about Dennys, but was not clear if the entire row of parking was owned by Dennys.
When we were ready to leave Red Robin two of our mini-vans were towed leaving 5 kids and 4 adults stranded in the dark and rain. Of course I was mad that we got towed, but
even more mad that the Red Robin manager said that Dennys has hired Sergeants
towing (2045 N. [continued below]....
This Denny's allow allow people to hide out in their car and watch you park and walk into Red Robin or any other place other than Dennys. We got our car back after taking a cab to get our car out and paying $214.00. This is where Dennys takes advantage of THOUSANDS of people by towing their cars.
I complained to the Red Robin supervisor and he said that he knew this was a problem and that it was getting out of hand. He said that they have talked to Dennys and there has not been a resolution to this huge problem. He shared with me that Dennys hires people to hide out in their cars and watch people park, takes a picture of their car and immediately calls the Sergeants towing company.
I was furious to hear about being stalked or entrapped and went over to Dennys to talk to the manager (James Lee). I also noticed that there are cameras attached to Denny's that has captured all of this action happening. I spoke with James Lee about being towed and he said that the sign clearly says that that the parking lot is for Dennys customers only and that if you are not a Dennys customer then you will be towed. I pointed out that he had 1 sign on a lattice fence and that the other spots were not marked at all. He also asked me if I saw the sign as I drove
in. I said, no I did not. We went back out to look at the signs and when you pull in there is a sign thatcant be read very easily in the dark as the letters are too small. Even if you stopped to read the sign your car is sticking out in the busy street making it a danger to being hit from behind.
I let him know that it was unacceptable and probably illegal to have people park in the Dennys parking lot to watch where others parked and then take a picture of their car and call the tow company - Sergeants Towing you if you get tricked to park in the unmarked lots.
James tried to take the blame off of Dennys saying that it was the tow company fault. I asked if they subcontract with Sergeants Towing and he said yes. He said that everyone who parks at Dennys parking lot and goes somewhere other than Dennys is trying to get away with parking somewhere they are not supposed to.
I told him I disagreed and said how could 500 cars (I pulled this number out of my head) trying to get away with parking illegally? I later found out that 22 cars were towed from this location on this day.
So if 30 cars get towed from this location per week and there are 52 weeks in one year then that is a total of 1,560 cars towed from this location. Now if each person had to pay $214 x 1,560 cars that = $333,840.00 per year for this one location for Sergeants Towing.
That is a lot of money for one location to profit off of unsuspecting families.
I did a little research and contacted the Towing Coordinator
for the City of Portland Bureau of Licenses (Marianne Gaylord) 503-865-2489
I explained my case and she said that they would investigate to make sure Dennys are following the towing laws. I asked her how many cars were towed from that location on March 26th and she said 22 cars were towed that day from that location.
I bet there are many more cars towed from this location than the ones I am estimating. Only the Towing Coordinator, Marianne Gaylord knows for sure how many cars have been towed from this location.
Another Note: The manager of Red Robin said that in 8mo. he has never seen Dennys more than full. When we were there, the lot was maybe full. I can understand if Dennys had a full
parking lot every night but this is definitely NOT the case. Entrapment is not legal and I don't understand how this can be legal. It is just being vindictive against families like myself!!
The towing coordinator told me I could look up the towing code 7.24.016 to see what the towing laws are in Portland.
I asked Marianne Gayloard about Predatory Towing and she said that in Oregon in was legal to hide out in a car and watch people park in a designated parking spot such as Dennys and then watch them go somewhere else other than Dennys and then call the tow company to tow the car. There has to be a financial incentive to turn in these unsuspecting families.
I hope this is enough detail to follow through with this story. If not stay tuned to an under cover video of this happening. I know someone is getting paid to benefit from our hardship!!
West Linn, OR
This report was posted on Ripoff Report on 04/02/2011 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sergeants-Towing/Portland-Oregon-97227/Sergeants-Towing-Sergeants-Towing-Portland-Oregon-Entrapment-Towing-Scam-Portland-Oregon-713109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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