- Report: #1008754
Report - Rebuttal - Arbitrate
Complaint Review: Serve.com
Serve.comPO Box 989, St. Petersburg, Florida United States of America
Serve.com American Express They locked my account because I used my wife's card, then refuse to give money back to me that is on the account. St. Petersburg, Florida
They have taken all of the money in my account and refuse to do anything at all. This is outright fraud and someone should go to jail for it. Whoever is responsible for setting corporate policy to take money in locked accounts and force someone to file charge backs to get any money back is not right.
Do not use serve.com, or any other prepaid american express backed service. They will find a way to lock your account, and make you spend hours on the phone with your bank (if your lucky) to get money back. They literally told me on the phone they would not give me my money back period for any reason. The only thing I could even do was file a charge back (which if you have ever filed on they suck). And it isn't a guarantee that I will ever get my money back.
So who has my money? Who should get arrested for taking my money? And how can I get my money back?
This report was posted on Ripoff Report on 02/04/2013 04:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Servecom/St-Petersburg-Florida-33731/Servecom-American-Express-They-locked-my-account-because-I-used-my-wifes-card-then-ref-1008754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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