• Report: #1115385

Complaint Review: Service Dog House.com

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  • Submitted: Tue, January 14, 2014
  • Updated: Tue, January 14, 2014

  • Reported By: Margaret — Springfield Missouri
Service Dog House.com
Welland, Ontario Canada

Service Dog House.com A Couple of Tuttles They stole my money from pay pal and lied about sending out my order on Nov. 8th, 2013. I called and called and emailed them and never got a response. welland ontario Canada

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I thought they seemed like a great place to order what I needed for my service dog. They claimed they could do special items for you if needed. I thought that was a great thing. I placed my order for my service dog patch that I needed and paid with my pay pal account. 

I recieved an email from them saying that they make their orders when they recieve them so it would take longer than others. I then recieved an  email on Nov. 8th, 2013 from the Tuttles saying that my order had been recieved. I waited 3 weeks and I had not recieved it yet so I called and left them a message. I told them I still had not recieved my patch and if they could check on my order. I then checked my pay pal account and it showed that they recieved the payment on Nov. 8th. I sent about 3 or 4 emails to them asking about where was my order. I never got a response. I even tried calling them. I got an answering machine and left them messages. [continued below]....

..... I never got a call back. 

Right after the New Year I called the Tuttles again, thinking the weather had held my order up. Only this time when I called I got a message saying to check the number and call again. they were no longer able to contact. I contacted Pay Pal about the order but it had been over the 45 day limit. My order was only $10.25    but to someone on S.S.I. it's a lot. Now I have to come up with more money to purchase another patch for my service dog. And who do I trust????  Please help me.

This report was posted on Ripoff Report on 01/14/2014 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Service-Dog-Housecom/Welland-Ontario/Service-Dog-Housecom-A-Couple-of-Tuttles-They-stole-my-money-from-pay-pal-and-lied-about-1115385. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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