• Report: #325481

Complaint Review: Service Experts

  • Submitted: Fri, April 11, 2008
  • Updated: Wed, August 15, 2012

  • Reported By:cola South Carolina
Service Experts
Columbia, South Carolina U.S.A.

Service Experts A/C And Heating Company Tried to rip me off Columbia South Carolina

*REBUTTAL Owner of company: NATE-Certified Techs

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A/C broke in august 2007. Called large company in Columbia/broad River area. figure large companie would be relible and honest. sent to my house a loud yellow/orange haired white boy who looked like sherman on the movie american pie. he had said i had moles in my ac coil and that it had caused it to freezxe. an i didnt need no anitfreez. he said i had need a uv light for $1500. so i called anuther company/. they say i had no moles and need no light. he put anti freeze in my ac and unit werking fine now for $200

Jasoncola29210
cola, South Carolina
U.S.A.

This report was posted on Ripoff Report on 04/11/2008 09:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Service-Experts/Columbia-South-Carolina-29210/Service-Experts-AC-And-Heating-Company-Tried-to-rip-me-off-Columbia-South-Carolina-325481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

NATE-Certified Techs

AUTHOR: Service Experts - (United States of America)

We realize this incident occurred a while ago, but we want to assure everyone that our technicians are NATE-certified and receive continuous training to ensure that they diagnose issues properly.  Presenting expensive solutions (such as the blue light for mold; this is a common remedy) is not something anyone looks forward to, but in terms of some HVAC problems, the proper & responsible solution can be expensive.  Our technicians are expected to provide the outstanding, reliable service every time they visit a customer.  If our service is not to your satisfaction, please contact us at CustomerCare@ServiceExperts.com and allow us the opportunity to resolve the matter.  Thanks.
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