- Report: #1015879
Report - Rebuttal - Arbitrate
Complaint Review: Service Magic
Service MagicInternet United States of America
Service Magic Home Advisor HomeAdvisor They changed the rules NOW IT IS IMPOSSIBLE TO TURN OFF THE LEADS, Internet
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Sometimes you must walk away 20% of your clients give you 80% of your profit. I closed my Service Magic account, when I refused to bid a job but the LEAD (not a client) was allowed to post a truly brutal review. The fact is 105 good reviews from real clients can be destroyed by one LEAD who you knew was bad news.
I have not used the site for 2 years except for a very expensive 3 week period several months ago. I sold my company with a promise that using Service Magic and myself as the salesman//sales manager the yearly revenue would only be limited by the new buyers ability to perform the work AND keep clients on average 95% happy with the process.
The new buyer used the site for 3 weeks while I was on holidays. The company fired me when I came back from holidays
IT was a disaster the old Service Magic would have never been so stupid with a client planning to spend $25,000.00 per month. (With plans to increase even that amount)
I have hired www.BlackListNow.com to make my little complaint over $600.00 worth of leads an issue with IAC InterActiveCorp the owner of Home Advisor.(Costing me 3 grand hope it proves to be money well spent)
Previous Owner of Australian Landscaping and Construction.
Ps Starting out (to reach critical mass), the best way to use a lead selling site, is to create 5 or 6 front business and reduce the competition to the point you have only one outside or preferable no outside competitors biding the job. A $50.00 lead becomes a $200.00 lead but if you are the only bidder you can add $200.00 to your bid.
This report was posted on Ripoff Report on 02/17/2013 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Service-Magic/internet/Service-Magic-Home-Advisor-HomeAdvisor-They-changed-the-rules-NOW-IT-IS-IMPOSSIBLE-TO-TURN-1015879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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