ED Magedson – Founder
Service Measure Mystery ShoppingInternet United States of America
I signed up to Service Measure a few months ago and completed a number of assignments for them and none paid - many containing large reimbursements for expensive hotel visits I had made. All of the shops were good; no complaints and I had full access to all of their jobs - the best of them included to select from. The staff I contacted - when I could get hold of them, which was rare, exept by e-mail - Gary and Lorna seemed nice and friendly and I though trustworthy too and payment would not be an issue. But I now realise that they were only nice on the surface - all the time they didn't have to pay you and you didn't seem to ask for it either.
The problem started when I requested payments for work I had successfully completed so far - going back 2-3 months. The director, Gary, said that he would pay me soon. Then, when I had to submit an evaluation on my latest assignment the computer uploading report system mysteriously failed to work. I reported it and there was no resolution. So I completed the evaluation via other means and sent that off instead. Gary just got back to me claiming the issue was now fixed and I should spend all my time uploading the answers again - and would not accept the report I had already submitted. I flatly refused, claiming I had spent long enough on it already - all for a 10 payment. You must be kidding! I said he must pay me more or do it himself. He promptly issued a fine of 5 from my pay to pay off the person who would complete the report even though he already had the answers.
Then I was paid - for what I supposed was the first 2-3 jobs I had completed. It did not come to the right sum. There was a shortfall of several pounds. Then he started making a fuss about an invoice that I had not sent him - claiming that he could not read it. When I threatened him with a letter for action he just ignored it and claimed he would still honour payment - as long as I resent the invoice to him. Then, he mysteriously decided that he could open the attachment after all - even though I had sent the darned thing weeks ago and again this morning, by forwarding just the original e-mail attachment, not by re-attaching it.
He also continued to send me e-mails that ignored the conditions of communication - via his solicitor from now on to cover this and other payments due + late payment interest - and to strictly confine his correspondence to hard copy and to agree to dispute the invoice final figure listing all jobs to date + 8 per cent interest for late payment and cheerfully treated me as if I had not sent it and said he would transfer the latest assignment amount exactly - as would have been the case if I had not sent this last letter for action invoice. Again, I told him not to communicate by e-mail, blocked his address and he promptly sent me a cheery e-mail via another address. This is harassment.
The guy has a serious personality disorder, so it seems. He dismisses MS as if they are dirt; plays games, holds up payments and treats you with contempt. Steer well clear.
This report was posted on Ripoff Report on 02/01/2013 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Service-Measure-Mystery-Shopping/internet/Service-Measure-Mystery-Shopping-Quest-Service-Measure-The-service-that-just-doesnt-mea-1007352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.