- Report: #549626
Report - Rebuttal - Arbitrate
Complaint Review: Shampooline.com
Shampooline.comInternet United States of America
Shampooline.com Shop Thru Web Shampooline is a Classic Bait and Switch RIPOFF! They advertise one thing and send a lesser item! Internet
*Author of original report: SHAMPOOLINE IS PROVED TO BE BAIT AND SWITCH.
*UPDATE Employee: So Not True
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I shopped online at Shampooline.com. They advertised a bargain price for a 33.8 oz. bottle of Bumble and bumble hair conditioner. Instead, they sent me two 8 oz. sizes. When I called, they said Bumble and bumble no longer makes the 33.8 oz. size and wanted me to pay additional to order more product. They still owed me for what I already paid for! They had only sent me half and they basically said for me to pay more or too bad! And, they continued to advertise the same item that they say is not available. It is the classic "bait and switch" technique to get people to buy one thing and then they substitute a lesser item in its place. They expect people to just accept being ripped off and they offer no apologies at all and no cooperation. They are, in fact, rude over the telephone.
These ripoff artists go by the name of "Shampooline.com" on the internet and their return address gives the company name as "Shop Thru Web." Do not order from them. They will send you whatever they want. The products not only were the wrong items, but they were poorly packaged and damaged.
Do not buy from Shampooline.com. They practice bait and switch and refuse to make fair adjustments for sending items that were not ordered.
This report was posted on Ripoff Report on 01/04/2010 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shampoolinecom/internet/Shampoolinecom-Shop-Thru-Web-Shampooline-is-a-Classic-Bait-and-Switch-RIPOFF-They-adver-549626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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